Scanning Operator I

Canon Business Process Services • West Valley City, UT

2d

About The Position

Under general supervision, the Scanning Operator I supports document-processing projects at a customer location. The role requires understanding litigation-support software and operating scanning equipment. Work includes coordinating and preparing documents, scanning and electronic-file conversion, stamping, blowbacks, indexing, quality checks, and delivery through the client’s specified media. Projects must be completed accurately and within established time frames. The operator maintains scanning equipment and the workspace and resolves minor technical problems, such as paper jams or poor scanning output. The role may also include mail, fax, reception, and light housekeeping or maintenance duties, as well as learning new office-automation equipment and functions as they are introduced at the client location.

The position involves recording objective and bibliographic information from documents, creating barcodes, following document-preparation procedures, and preparing monthly production and volume reports for productivity measurement and billing. The operator may perform other duties requested by the Manager, Assistant Manager, or Supervisor.

Requirements

• High school diploma or equivalent.
• 0–1 year of experience working in a mailroom or professional office environment.
• Knowledge of metering, weighing, logging, and other shipping procedures.
• Ability to perform routine functions of equipment and systems such as fax machines, scanners, metering and stamping equipment, tracking systems, and photocopiers, including color copiers.
• Excellent customer service skills and a professional attitude and appearance.
• Ability to work overtime and meet deadlines.
• Ability to bend, reach, and sit or stand for prolonged periods.
• Ability to lift and/or move up to 50 pounds.

Nice To Haves

• Some computer skills preferred.

Responsibilities

• Coordinate, prepare, and process projects for document scanning, electronic conversion, indexing, and stamping.
• Check project request specifications for accuracy, quality, and time requirements.
• Quality-check processed documents and electronic files, then deliver output using the client’s specified media and formats, such as TIFF, OCR, PDF, email, CD, DVD, or load files.
• Duplicate and label CDs and DVDs according to the client’s specified format and timeframe.
• Complete blowback requests accurately, efficiently, and within specified time requirements.
• Maintain scanner quality, including cleaning lenses and reporting mechanical failures.
• Maintain required quality and production rates.
• Log in and out boxes for scanning.
• Record objective and bibliographic information as it appears on documents.
• Create barcodes for documents and follow document-preparation procedures.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.
• Perform other duties as requested by the Manager, Assistant Manager, or Supervisor.
• As needed, process outgoing mail and packages; send, receive, and deliver faxes; perform light housekeeping; handle light maintenance such as replacing light bulbs; and perform reception duties, including answering phones, taking messages, and greeting visitors.
• Learn new features and functions of copying, fax, scanning, and shipping equipment as introduced at the client location.
• Maintain scanning equipment and workspace and resolve minor technical problems.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED