Scanning Operator I

Canon Business Process Services, Inc. • West Valley City, UT

4d

About The Position

Under general supervision, the Scanning Operator I supports litigation-related document processing at a customer location. The role requires understanding the customer’s litigation support software and operating scanning equipment. The operator coordinates and prepares projects, processes and quality-checks documents and electronic files, and delivers completed work using the client’s specified formats and media within established timeframes. The position also involves maintaining scanning equipment and the workspace, resolving minor technical issues, and performing other related duties as requested.

The role may also include mail and package processing, fax handling, light housekeeping and maintenance, and reception work. As office automation technology changes, the operator is expected to learn new features and functions of equipment introduced at the client location.

Requirements

• High school diploma or equivalent.
• 0–1 year of experience working in a mailroom or professional office environment.
• Knowledge of metering, weighing, logging, and other shipping procedures.
• Ability to perform routine functions of equipment and systems such as fax machines, scanners, metering, stamping, tracking systems, photocopiers, and color copiers.
• Excellent customer service skills and a professional attitude and appearance.
• Ability to work overtime and meet deadlines.
• Ability to perform intermittent physical activity, including bending and reaching, and prolonged periods of sitting or standing.
• May need to lift and/or move up to 50 pounds.

Nice To Haves

• Some computer skills preferred.

Responsibilities

• Coordinate, prepare, and process document-scanning, electronic-conversion, indexing, and stamping projects; check request specifications for accuracy, quality, and timing requirements.
• Quality-check completed document and electronic-file production and deliver output using the client’s specified formats and media, such as TIFF, OCR, PDF, email, CD, DVD, or load files.
• Duplicate and label DVDs and CDs according to the client’s specified format and deadlines.
• Complete blowback requests accurately and efficiently according to client requirements and specified timeframes.
• Maintain scanner quality, including cleaning lenses and reporting mechanical failures; maintain required quality and production rates.
• Log boxes in and out for scanning; record objective and bibliographic information from documents, create barcodes, and follow document-preparation procedures.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.
• Perform other duties as requested by the Manager, Assistant Manager, or Supervisor.
• May process outgoing mail and packages; send, receive, and deliver faxes; provide light housekeeping; perform light maintenance such as replacing light bulbs; and handle reception work, including answering phones, taking messages, and greeting visitors.
• Learn new features and functions of copying, fax, scanning, and shipping equipment as introduced at the client location.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED