Scaled Creator Growth Manager - Contract

Patreon•New York, NY

2d•Hybrid

About The Position

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Scaled Creator Growth Manager (Contract) to support our mission. This role can be based Remote or New York and San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model. The Scaled Creator team is responsible for the growth and success of Patreon's largest and most active creator segments. We sit within the broader Creator Success organization and work closely with Product, Marketing, and Data to make sure creators at every stage feel supported, informed, and set up to grow. As a Scaled Creator Growth Manager, your focus is entirely on 1:1 growth: identifying which Mid-Market Creators on platform are most primed to break through, proactively reaching out to them, and delivering high-quality consultations that help them earn more and build stronger communities. This isn't reactive support. You're the one deciding who gets a conversation, when, and why — which means you need a clear framework for identifying creator potential, deep knowledge of the Patreon product, and the ability to show up to every consultation genuinely prepared to move the needle.

Requirements

Experience in creator success, account management, partnerships, or a similar role where you've helped individuals grow their creative work or businesses
A clear framework for deciding which creators to prioritize; you can identify who's ready to grow and explain your reasoning
Demonstrated consulting skills: you listen actively, ask clarifying questions, and deliver recommendations that are specific and actionable
Comfortable operating without a defined inbound queue
Able to work directly with platform data to surface patterns and growth opportunities, without requiring dedicated analyst support
Communicates complex product or strategy concepts in plain, accessible language that feels actionable to creators
Invested in creator outcomes

Nice To Haves

You're a creator yourself, or have worked directly inside a creator's team or business
Experience specifically with podcast or video creator communities
Experience with high-volume proactive outreach and a feel for what makes outreach land
Familiarity with Salesforce, Looker, or similar CRM/data tools

Responsibilities

Identify which Mid-Market Creators on platform are most primed to break through
Proactively reach out to creators
Deliver high-quality consultations that help them earn more and build stronger communities
Independently identify and prioritize your own outreach opportunities
Operate directly with platform data to surface patterns and growth opportunities, without requiring dedicated analyst support
Communicate complex product or strategy concepts in plain, accessible language that feels actionable to creators
Come to every consultation prepared and follow through on commitments