Scale & Admin Support - SW Aggregates

Amrize•London, ON

45d•Onsite

About The Position

The Scale & Admin Support's primary objective is the successful and safe shipment of materials to the customer. This includes frequent communication with customers and haulers, processing remote tickets, verifying shipment details and coordinating the dispatch of materials to ensure a timely and safe delivery. Their second objective is providing the customer with a professional level of service by upholding Amrize Brand appearance and courteous communication. In addition to these objectives they will assist in PO creation, work orders, payroll, and other administrative duties. In addition to the core duties of their primary site, the Scale & Admin Support, they will be responsible for assisting with remote ticking of other sites within the market area, as assigned by the Customer Service & Front End Supervisor.

Requirements

Microsoft Office proficiency
Excellent computer skills
Proficient in Excel
Experience working with customers / dispatching
Must work / communicate effectively as a member of a team
Detail-oriented, thorough and accurate
Positive and optimistic attitude
Can work well under pressure
Adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators.
Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

Nice To Haves

Knowledge of the construction industry would be an asset

Responsibilities

Operate APEX system according to standard operating procedures to check/tare in trucks and produce weigh-bills/tickets for the shipment of goods in an accurate and timely manner (ie: no overloads).
Collect documentation as per Front-End guideline for transport vehicles and transfers to the LM.
Proactively communicate customer, transport and system issues with LM, sales and back-office to ensure timely resolution.
Collect money for cash sales and reconciles against register as prescribed by control procedures.
Follow the Dispatch Daily Checklist to identify, record, and communicate changes to Dispatch aiming to minimize delivery disruptions to the customer.
Assign and coordinate trucks and personnel for deliveries, ensuring on-time and efficient use of resources. This includes planning routes, managing delivery schedules, and communicating with drivers and customers.
Practices good housekeeping principles in all areas of work including the scale house and yard.
Ensure that the scale house and surrounding area is kept safe, presentable and functional.
Administer resale ticket entry into APEX system in a timely and accurate fashion according to standard operating procedures to meet or exceed established OPIs for customer on-time and accurate invoicing.
PO creation, receiving, work orders, payroll, and other reporting as required through SAP.
Provide assistance via phone or face-to-face contact with visitors and direct them to appropriate personnel for further assistance.
Where required, support the Logistics Manager by following the Load & Scale Policy and STP Policy programs.
Produce daily, weekly and monthly reports as prescribed by Standard Operating Procedures and Policies.
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.
Promote a culture of safety and exhibit these behaviours.

Benefits

Flexible Health & Dental benefits coverage for you and your dependents.
A generous Pension Plan designed to support you through various stages of your career and life.
Access to voluntary programs like RRSP and TFSA for future financial planning.
Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges.
Easy access to mental health and well-being support.
Service recognition awards to celebrate your contributions.
Perks & discounts on a variety of products and services.
Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities.
Financial support for new parents beyond statutory benefits.
An inclusive and welcoming environment where everyone can be themselves.
A collaborative work culture in a supportive and team-oriented work environment.
Company-provided personal protective equipment ensuring your safety and comfort on the job.