Admin Support Associate

UNC-Chapel Hill • Chapel Hill, NC

1d • Onsite

About The Position

The Institute for Global Health and Infectious Diseases (IGHID) seeks a Front Desk Administrative Support Associate to provide professional administrative support to faculty and staff. This position ensures smooth office operations, enabling faculty and staff to focus on patient care, research, and teaching. Serving as the first point of contact for the Institute, this role is responsible for maintaining a welcoming and professional office environment. The Administrative Associate manages the reception area, provides general administrative and clerical support, coordinates daily office activities, and ensures effective workflow and communication throughout the department. Key responsibilities include greeting visitors, verifying identities, issuing and tracking badges, managing phone, pagers, and email communications, distributing mail, scheduling appointments, coordinating meetings and travel, and assisting with document preparation. The position also ensures compliance with office security and HIPAA requirements, exercising discretion and confidentiality when handling sensitive information and correspondence. Much of the work involves detailed, procedural, and routine administrative tasks that play a vital behind-the-scenes role in supporting research operations. The work directly supports physician-scientists engaged in discovery and innovation that shape public health policy, healthcare delivery, and disease prevention. This position offers a unique opportunity to make a meaningful contribution to improving global health outcomes through exceptional administrative excellence.

Requirements

• Professional administrative support skills
• Ability to maintain a welcoming and professional office environment
• Skills in managing a reception area
• General administrative and clerical support capabilities
• Coordination of daily office activities
• Ensuring effective workflow and communication
• Proficiency in managing phone, pager, and email communications
• Mail distribution skills
• Appointment scheduling abilities
• Meeting and travel coordination skills
• Document preparation assistance
• Understanding of office security and HIPAA requirements
• Discretion and confidentiality in handling sensitive information

Responsibilities

• Greeting visitors, verifying identities, issuing and tracking badges
• Managing phone, pagers, and email communications
• Distributing mail
• Scheduling appointments
• Coordinating meetings and travel
• Assisting with document preparation
• Ensuring compliance with office security and HIPAA requirements
• Exercising discretion and confidentiality when handling sensitive information and correspondence
• Performing detailed, procedural, and routine administrative tasks to support research operations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed