SCADA Application Specialist 3

Memphis Light, Gas and Water•Memphis, TN

About The Position

The SCADA Application Specialist 3 applies advanced engineering principles to Supervisory Control and Data Acquisition/Energy Management Systems (SCADA/EMS), North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP) standards, and NERC Operational and Planning (NERC O&P) standards. The role supports management, design, specifications, documentation, installation, configuration, improvement, troubleshooting, and support of SCADA/EMS application hardware and operating systems serving MLGW’s electric, gas, and water systems. The specialist applies advanced knowledge of utility SCADA systems, including analysis, coding, maintenance, and troubleshooting of graphical user interfaces, system models, databases, alarms, tests, protocols, remote terminal units, and intelligent electronic devices. The position supports regulatory compliance and reliable SCADA operations, designs and implements software changes and system enhancements, maintains communication protocols and third-party applications, and administers system hardware, software, databases, and operating systems. The role also integrates and tests vendor updates, supports system operators and internal users with SCADA data, monitors emerging technologies and procedures, and may perform other assigned duties.

Requirements

Bachelor’s degree in Electrical Engineering, Computer Science (Electrical or Computer preferred), or a related field.
Four to six years of experience related to SCADA/EMS or utility automation systems.
Valid driver’s license from the state of residence.
Advanced-level knowledge in computer operating systems/database administration, SCADA/EMS applications, distribution engineering theory, or engineering principles and practices related to electric, gas, or water systems.
Ability to apply technical job knowledge, leadership, analytical problem-solving and decision-making, customer relations, resource management, and verbal and written communication skills.
Must successfully complete NIMS Training within one year of entering the job.

Responsibilities

Analyze, code, maintain, and troubleshoot utility SCADA systems and their graphical user interfaces, system models, databases, alarms, tests, protocols, remote terminal units, and intelligent electronic devices.
Coordinate SCADA-related installations with field crews and engineers.
Ensure SCADA system operations across electric, gas, and water systems adhere to NERC/CIP standards and other regulatory requirements.
Specify, design, code, test, integrate, and document software change requests for SCADA applications.
Support continuous improvement and standardization of SCADA-related work processes.
Support and maintain communication system protocols used in electric, gas, and water distribution automation and SCADA systems.
Design, develop, implement, and configure the mission-critical SCADA system using technical and engineering knowledge.
Use SCADA system tools to provide system operators and internal users with customer information and data needed for their work.
Recommend, develop, and implement SCADA features, modifications, improvements, and enhancements.
Support configuration of the SCADA system database and displays.
Administer and evaluate SCADA system hardware, software, and operating systems to ensure operational reliability.
Integrate and test vendor software updates and changes to the SCADA system.
Administer third-party applications that support SCADA and ensure cybersecurity compliance.
Stay current on emerging technologies, policies, and SCADA/EMS procedures.
Perform other duties as assigned or directed.