SCADA Application Specialist 3

MLGW•Memphis, TN

About The Position

The SCADA Application Specialist 3 applies advanced engineering principles to Supervisory Control and Data Acquisition/Energy Management Systems (SCADA/EMS), North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP) standards, and NERC Operational and Planning (O&P) standards. The role supports the management, design, specifications, documentation, installation, configuration, improvement, troubleshooting, and ongoing support of SCADA/EMS application hardware and operating systems for MLGW’s electric, gas, and water systems. The position applies advanced knowledge of utility SCADA systems and related applications, communications, hardware, software, and operating systems to help ensure reliable and secure operations. It also supports System Operators and internal users with SCADA tools, information, and data.

Requirements

  • Bachelor’s degree in Electrical Engineering, Computer Science (Electrical or Computer preferred), or a related field.
  • 4–6 years of experience related to SCADA/EMS or utility automation systems.
  • Valid driver’s license from the state of residence.
  • Must successfully complete NIMS Training within one year of entering the job.
  • Advanced-level knowledge of computer operating systems/database administration, SCADA/EMS applications, distribution engineering theory, or engineering principles and practices related to electric, gas, or water systems.
  • Occupationally significant combination of technical job knowledge, leadership, analytical problem-solving and decision-making abilities, customer relations and resource management skills, and verbal and written communication skills.

Responsibilities

  • Analyze, code, maintain, and troubleshoot utility SCADA systems, including graphical user interfaces, system models, databases, alarms, testing, protocols, remote terminal units (RTUs), and intelligent electronic devices (IEDs).
  • Coordinate SCADA installations with field crews and engineers.
  • Ensure SCADA system operations comply with NERC/CIP standards and other regulatory requirements across electric, gas, and water systems.
  • Specify, design, code, test, integrate, and document SCADA application software change requests.
  • Support and maintain communications protocols used in utility distribution automation and SCADA systems.
  • Design, develop, implement, and configure the mission-critical SCADA system using technical and engineering knowledge.
  • Use SCADA system tools to provide System Operators and internal users with customer information and data needed to perform their work.
  • Recommend, develop, and implement SCADA system features, modifications, improvements, and enhancements.
  • Support configuration of the SCADA system database and displays.
  • Administer and evaluate SCADA system hardware, software, and operating systems to ensure operational reliability.
  • Integrate and test vendor software updates and changes to the SCADA system.
  • Administer third-party applications that support SCADA and ensure cybersecurity compliance.
  • Stay current on emerging technologies, policies, and SCADA/EMS procedures.
  • Perform other duties as assigned or directed.
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