SBHF Family Support Specialist (Milwaukee County)

Easter Seals Southeast WI•West Allis, WI

12d•$19 - $23•Hybrid

About The Position

The SBHF Family Support Specialist serves families in Milwaukee County through home visits, providing in-home support, education, and resources. The specialist conducts individual and family biopsychosocial needs assessments to identify and implement interventions that support the health, well-being, and safety of children and families. Staff coordinate care and wraparound supports, develop goals, and help maintain healthy family environments in alignment with federal, state, and program requirements. The position provides ongoing services to eligible families prenatally through a child’s fifth birthday, using Healthy Families America best practices. The specialist evaluates complex family needs, collaborates across disciplines, develops individualized care plans with families, provides parenting education and coaching, connects families with community resources, and supports self-sufficiency. The role also requires culturally humble, trauma-informed practice, crisis intervention, documentation, and participation in supervision, team meetings, reflective consultation, and community networking. Work is performed in a home-based hybrid model, with travel between sites and flexible hours; evening and occasional weekend availability is expected.

Requirements

Bachelor’s degree in a human service field; effective July 16, 2024. Current employees who do not meet the new requirement may remain qualified under previous education requirements.
Experience working with or providing services to children and families, particularly assessing and addressing vulnerabilities.
Willingness to build reflective capacity, including introspection, communicating self-awareness in relation to others, and valuing supervision.
Must travel between multiple sites and maintain a valid driver’s license, reliable transportation, and proof of insurance.
Must be available for flexible hours in a home-based hybrid model, including evenings and occasional weekends to support those served.
Strong organizational, communication, and technology skills.
Ability to establish and maintain professional relationships, set appropriate boundaries, and act with integrity.
May be required to lift, carry, push, or pull up to 25 pounds.
Must complete a criminal background check.

Nice To Haves

Bilingual Spanish language skills.

Responsibilities

Provide in-home services and ongoing contact to eligible families prenatally through age five in accordance with Healthy Families America best practices.
Evaluate complex child and family needs, including legal, ethical, and biopsychosocial components.
Conduct comprehensive assessments reflecting interdisciplinary collaboration and considering the child’s age, diagnoses, support systems, exposures, and anticipated interventions.
Use trauma-informed approaches to identify and address barriers such as illness, mental health needs, developmental events, treatment resistance, health-system impediments, limited social support, safety concerns, and vulnerabilities.
Partner with families to develop goals, monitor progress, address barriers, celebrate successes, and evaluate individualized care-plan outcomes.
Implement family-centered, strength-based interventions that build trusting relationships, strengthen parent-child interactions, and promote bonding and childhood growth and development.
Train, teach, guide, and mentor families and community partners in managing complex biopsychosocial issues.
Provide psychoeducation and coaching using teach-back methods to develop and enhance parenting skills.
Promote independence and self-sufficiency by helping families identify and strengthen protective factors.
Build knowledge of and relationships with community resources and partners; complete referrals and warm handoffs as appropriate.
Apply federal regulations, state requirements, funding provisions, and program expectations to protect the safety, well-being, and confidentiality of those served.
Engage children and families in intervention and decision-making while respecting autonomy and self-determination.
Use crisis intervention, conflict resolution, and mediation to support healthy, trusting relationships with high-risk families.
Provide perinatal and child-specific education using developmentally and culturally humble approaches.
Demonstrate humility toward the spiritual, linguistic, historical, developmental, ability, and educational backgrounds of the populations served.
Use critical thinking and conflict resolution to balance competing needs and responsibilities.
Participate in supervisory, team, and reflective consultation meetings, staff meetings, peer interviews, and community networking opportunities.
Reflect and debrief with colleagues, supervisors, and consultants to address barriers and care coordination.
Maintain documentation in accordance with federal, state, and Healthy Families America requirements.
Perform other duties or functions as assigned.