SBHF Family Support Specialist (Waukesha County)

Easter Seals Southeast WI•Waukesha, WI

12d•$19 - $23•Hybrid

About The Position

The SBHF Family Support Specialist serves families in Waukesha County, Wisconsin, through home visits and in-home support, education, and resources. The role assesses individual and family biopsychosocial needs and identifies and implements interventions to support the health, wellbeing, and safety of children and families. Staff coordinate care and wraparound supports, establish goals, and help maintain healthy family environments in alignment with federal, state, and program requirements. The specialist provides ongoing services to eligible families from the prenatal period through age five, following Healthy Families America best-practice requirements. This includes comprehensive assessment, family-centered planning, parenting education and coaching, care coordination, crisis intervention, referrals, and documentation. The position works collaboratively with families, colleagues, supervisors, consultants, and community partners while respecting family autonomy, confidentiality, and cultural diversity. This role requires travel between multiple sites and work in a home-based hybrid model with flexible hours. Evening and occasional weekend hours may be expected to meet the needs of families served.

Requirements

Bachelor’s degree in a human service field (required effective July 16, 2024; current employees who do not meet the new requirement may remain qualified under previous education requirements).
Experience working with or providing services to children and families, particularly in assessing and addressing vulnerabilities.
Willingness to build reflective capacity, including introspection, communicating self-awareness in relation to others, and valuing supervision.
Travel between multiple sites is required.
Valid driver’s license, reliable transportation, and proof of insurance.
Successful completion of a criminal background check.
Availability to work flexible hours in a home-based hybrid model, including evening and occasional weekend hours as needed.
Strong organizational, communication, and technology skills.
Ability to establish and maintain professional relationships, appropriate boundaries, and integrity.
Ability to lift, carry, push, or pull up to 25 pounds, if required.

Nice To Haves

Bilingual Spanish.

Responsibilities

Provide in-home services and ongoing contact to eligible families prenatally through age five in accordance with Healthy Families America best-practice requirements and recommendations.
Evaluate complex child and family needs, including legal, ethical, and biopsychosocial components.
Conduct comprehensive assessments that reflect interdisciplinary collaboration and consider the child’s age, diagnoses, support systems, exposures, and anticipated interventions.
Use trauma-informed approaches to identify barriers, including illness, mental health concerns, developmental events, treatment resistance, health-system impediments, limited social support, safety concerns, and vulnerabilities.
Partner with families to establish goals, monitor progress, address barriers, celebrate successes, and evaluate individualized care plan outcomes.
Identify family-centered, strength-based interventions that build trusting relationships, strengthen parent-child interactions, and promote healthy bonding and child development.
Train, teach, guide, and mentor families and community partners in managing complex biopsychosocial issues.
Provide psychoeducation and coaching using teach-back methods to develop and enhance parenting skills.
Promote independence and self-sufficiency by helping families identify and strengthen protective factors.
Build knowledge of and relationships with community resources and partners; complete referrals and warm handoffs as appropriate.
Apply federal regulations, state requirements, funding provisions, and program expectations to protect safety, wellbeing, and confidentiality.
Engage children and families in intervention and decision-making while respecting autonomy and self-determination.
Use crisis intervention, conflict resolution, and mediation to build and maintain healthy, trusting relationships with high-risk families.
Provide perinatal and child-specific education using developmentally and culturally humble approaches.
Demonstrate humility toward the spiritual, linguistic, historical, developmental, ability, and educational backgrounds of the populations served.
Use critical thinking and conflict resolution to balance competing needs and responsibilities.
Participate in supervision, team and reflective consultation, staff meetings, peer interviews, and community networking opportunities.
Reflect and debrief with colleagues, supervisors, and consultants to address barriers and care coordination.
Maintain documentation required by federal and state rules and Healthy Families America.
Perform other duties or functions as assigned.