About The Position

MDA Geospatial Services Inc. is a leading global provider of advanced geospatial information solutions derived from the high-resolution RADARSAT satellites, commercial optical satellites, and aerial systems to an operationally-focused, global customer base. Leveraging over 20 years of experience in processing and delivering Earth Observation data, MDA is a recognized leader in the provision of satellite-based information, data products, and services to customers in a diverse range of markets that include Oil and Gas, Defence and Security, Disaster Management, Natural Resources, Mining, Aviation and Agriculture. MDA operates the three satellites from the RADARSAT Constellation Mission (RCM) as well as the RADARSAT-2 Satellite, all being SAR remote sensing satellites, from its control center at St. Hubert, near Montréal, Québec. The Systems comprise Satellites (4 total) in Low-Earth (Polar Sun-synchronous) Orbit and Ground Segments for order handling, planning, and satellite control, and for SAR data reception, processing and distribution, archiving, cataloguing, and image quality maintenance. System operations are undertaken by MDA and through internal and subcontractor service contract arrangements. The Satellite Operations Engineering group in St Hubert is providing engineering services to the satellite operation: provides cross ground segment system engineering, operational monitoring and reporting, overlooking the evolution of the ground segment system, and support operation build up. The Satellite Operations Engineering group provide cross-domain expertise to the operation of ground segment components while focusing on the interconnection between various ground and space systems. Staff member of this group intervenes to troubleshoot and fix system problems across the operational systems as well as support new development to improve system efficiency and reliability.

Requirements

  • Degree of higher degree in numerate discipline, preferably in the areas of GIS, aerospace, engineering, computer science or physics. Post graduate degree in other Science, Technology, Engineering, and Mathematics (STEM) fields will also be considered
  • At least 2 years post graduate experience in an operations environment, or systems development preferably with exposure to spacecraft operations
  • Strong computer skills, including software development, scripting (Python, PowerShell, Bash, JavaScript),proficiency using Linux
  • A flexible team player, with agility to work in a multi-disciplinary environment
  • Good verbal and written communication skills; Working language is in English
  • Willingness to be included in overnight and weekend "on-call" rotation to support anomaly decision and resolution process.

Nice To Haves

  • Experience with database systems (MS SQL server, PostGres/PostGIS, Mongo DB), networking, DevOps, and IT automation software (SaltStack, Puppet) and monitoring tools (Prometheus, Grafana, Zabbix) is also an asset

Responsibilities

  • Actively participate and lead the resolution of Ground Segment (GS) anomalies ensuring the highest level of system uptime possible
  • Monitor and report system performance against defined metrics through aggregated statistics collected from the GS
  • Support the definition of operations concepts, the development and/or review of automated procedures
  • Develop and/or maintain tools, scripts, applications to improve the operations of the GS
  • Coordination of system modifications, including their documentation, testing, approval, and implementation
  • Maintain or review operations procedures and other operational tools
  • Communicate with and provide support to the operations staff; represent MDA in a Canadian Government setting
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