SAP Warehouse Management Analyst (WMS)

Penske•San Antonio, TX

2d•Onsite

About The Position

The SAP Warehouse Management Systems (WMS) Analyst I serves as the on-site liaison between operations management and Information Technology. The role delivers solutions for multiple complex projects and initiatives, leads on-site configuration of the Warehouse Management System, and provides first-tier support to the Distribution Center management team. The position is based in San Antonio, Texas. The posting lists Monday–Friday schedules of 7:00 a.m.–3:30 p.m. and 8:00 a.m.–4:30 p.m.

Requirements

Bachelor’s degree or equivalent work experience.
At least one year of experience with a Warehouse Management System; SAP experience is preferred.
Knowledge of supply chain, plant, and/or warehouse operations.
Ability to work in a fast-paced distribution environment.
Ability to manage and execute day-to-day responsibilities while handling user questions and issues as they arise.
Ability to lead through troubleshooting support issues.
Ability to serve as a liaison between operations and technical team members.
Detail-oriented, with excellent analytical skills.
Good verbal and written communication skills for communicating with associates and all levels of management.
Strong interpersonal skills.
Demonstrated ability to work independently and as part of a team.
Regular, predictable, full attendance is an essential job function.
Willingness to travel as necessary and work the required schedule at the specified location.
Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening are required.

Nice To Haves

SAP experience.

Responsibilities

Analyze and extract data.
Provide technical leadership to assist with support and capital project work.
Work with management and supervision to ensure proper adoption and utilization of technology solutions.
Mentor and educate staff to improve skill levels.
Build working relationships with external vendors and operations and IT team members.
Document and communicate problem resolutions.
Stay current on issues across the JDA WMS environment.
Develop proactive efforts to improve environment stability and ease of support.
Work with cross-functional support groups to resolve JDA WMS issues and specify enhancements.
Perform office and administrative duties, which may include data tracking, cycle counts, audit counts, and report generation.
Audit counts conducted by others.
Serve as the primary support point for end-user issues and questions.
Monitor operations and read traces (snapshots of data).
Respond to service tickets, including user access requests and system issues.
Educate end users about the functionality of on-site technology.
Provide excellent customer service to internal and external customers.
Complete other projects as assigned by the manager.