Manager - SAP Warehouse Management

Owens & Minor•Fort Worth, TX

About The Position

Owens & Minor is seeking an experienced SAP WM & EWM Manager to lead its warehouse management team and delivery across SAP ECC and S/4HANA. The role manages onshore and offshore analysts, functional consultants, and solution architects, as well as implementation partners and vendors. It owns delivery of warehouse projects and support, leads the transition from legacy SAP ECC WM to SAP S/4HANA embedded or decentralized EWM, and advances warehouse modernization. The position combines people leadership, delivery ownership, and solution leadership, partnering with SAP solution architects on design and warehouse operations on business outcomes. The manager leads team development and capacity planning; owns implementation, rollout, upgrade, migration, enhancement, and production-support delivery; and oversees project planning, workshops, testing, cutover, go-live, and hypercare. The role is also accountable for business-critical warehouse application operations, ServiceNow ITSM and SLA compliance, production-support quality, warehouse process direction and standardization, cross-functional coordination, partner and vendor performance, and clear communication with business and IT stakeholders. Travel of up to 15% domestically and internationally is required.

Requirements

  • 10–12+ years of overall SAP experience with a strong SAP WM and EWM background.
  • 8–10+ years of SAP WM/EWM experience across implementations, rollouts, upgrades, and support.
  • 3–5+ years in a lead, architect, or manager role.
  • Experience managing onshore/offshore teams, implementation partners, and vendors.
  • Strong knowledge of internal warehouse processes.
  • Experience leading WM-to-EWM migration or warehouse transformation programs.
  • Good understanding of SAP EWM capabilities.
  • Experience integrating warehouse processes with MM, SD, PP, QM, TM, and third-party automation/WCS systems.
  • Strong leadership, communication, stakeholder management, and problem-solving skills.
  • Ability to travel up to 15%, domestically and internationally.
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, Supply Chain, Business Administration, or a related field.

Nice To Haves

  • SAP EWM / S/4HANA EWM certification.
  • Experience in healthcare distribution, 3PL, or large distribution center environments.
  • SAP MM experience across procurement, inventory management, STO, and logistics invoice verification.

Responsibilities

  • Hire, mentor, and manage onshore and offshore analysts, functional consultants, and solution architects, including goal setting, performance reviews, and career development.
  • Plan team capacity and assign work across projects and production support.
  • Provide functional and delivery leadership across warehouse initiatives.
  • Lead SAP WM and EWM implementations, rollouts, site standups, upgrades, migrations, and enhancements from planning through go-live and hypercare, and own delivery outcomes.
  • Drive the transition from legacy SAP ECC WM to SAP S/4HANA embedded or decentralized EWM and broader warehouse modernization.
  • Manage delivery timelines, risks, issues, and dependencies, and report status to IT leadership and business stakeholders.
  • Oversee business workshops, solution reviews, testing, cutover, go-live, and hypercare, ensuring each is planned and appropriately run and signed off.
  • Own run-the-business operations for business-critical warehouse applications, including production support and incident resolution.
  • Own ITSM and SLA compliance in ServiceNow, including incident and request management and backlog health.
  • Own WM and EWM production-support quality, escalations, and follow-through on root-cause fixes.
  • Oversee end-to-end warehouse processes and integrations and set the solution direction for the team.
  • Drive process standardization, continuous improvement, and adoption of scalable SAP warehouse solutions.
  • Coordinate with SAP SD, PP, QM, TM, FICO, MM, and other cross-functional and integration teams.
  • Partner with warehouse and logistics leaders to translate operational needs into scalable SAP configurations and automated workflows, and improve end-to-end warehouse processes.
  • Manage implementation partners and vendors, including scope, statements of work, and delivery performance.
  • Manage stakeholder expectations and align business and IT leaders on priorities.
  • Communicate project status and escalations clearly, tailoring updates to the audience.

Benefits

  • Medical, dental, and vision plans starting on day one for full-time teammates.
  • Educational assistance for eligible teammates enrolled in an approved, accredited collegiate program.
  • Employer-paid life insurance and disability coverage.
  • Voluntary supplemental insurance programs, including supplemental life, hospitalization, and critical illness coverage.
  • Adoption assistance, fertility benefits through the medical plan, and parental leave.
  • Health Savings Account (HSA) and 401(k).
  • Sick days, short-term leave, holidays, vacation days, personal days, and other leave, including parental leave.
  • Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs at no cost.
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