SAP Operations Manager

Reply•Kansas City, MO
•$90,000 - $120,000

About The Position

Syskoplan Reply, part of the Reply Network, delivers transformative projects to clients using SAP solutions. It is an SAP Gold partner with expertise in global projects across industries, including business process consulting, customer experience, intelligent automation, and ERP. Syskoplan Reply is seeking a proactive, highly organized Operations Manager to support the day-to-day operations of a growing SAP consulting organization. The position spans business operations, systems administration, project coordination, and leadership support. The successful candidate will help the business run smoothly and efficiently, coordinate across internal teams, other Reply companies, and external partners, and take ownership of operational details. Working closely with leadership, the role also supports process improvement and continued business growth.

Requirements

  • At least 7 years of experience in operations, business operations, project coordination, or a similar role.
  • Experience in a consulting, professional services, technology, or SAP-related environment.
  • Strong organizational and project coordination skills, with the ability to manage multiple priorities and work independently.
  • Experience administering business systems, supporting users, and coordinating project setup or system access.
  • Strong attention to detail and experience maintaining operational documentation, trackers, and reports.
  • Excellent written and verbal communication skills and the ability to collaborate effectively across teams and with external partners.
  • A proactive, hands-on approach to problem-solving, process improvement, and day-to-day business needs.

Responsibilities

  • Support daily business operations across consulting and corporate functions, including maintaining operational procedures, trackers, and reporting.
  • Administer and support the time and expense system, including employee support, project setup, and coordination with accounting and invoicing teams.
  • Manage employee equipment provisioning, system access requests, user administration, documentation, operational trackers, and internal knowledge repositories.
  • Drive internal projects, including proposal response coordination, annual company event planning and logistics, and other cross-functional initiatives.
  • Handle office logistics, workplace coordination, and technology provisioning, keeping the office organized, stocked, and equipped to support the team.
  • Provide administrative support to leadership, including scheduling, meeting preparation, materials coordination, and travel logistics.
  • Partner with leadership to improve operational efficiency, streamline processes, and promote organizational consistency.
  • Coordinate employee onboarding, offboarding, and staffing support.
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