SAP BRIM Project Manager

Shrive Technologies LLC•San Jose, CA
•$70 - $70•Onsite

About The Position

We are looking for an experienced SAP BRIM Project Manager / Support Lead to manage our production support, continuous enhancement, and operational governance across the SAP BRIM (Billing and Revenue Innovation Management) landscape. This role combines hands-on functional understanding of core BRIM pillars with project management discipline. You will lead a blended onshore/offshore team, enforce ITIL-based SLA/KPI targets, drive critical incident resolution, and govern small-to-medium business enhancements from scoping to hypercare.

Requirements

  • Experienced SAP BRIM Project Manager / Support Lead
  • Hands-on functional understanding of core BRIM pillars
  • Project management discipline
  • Experience leading blended onshore/offshore teams
  • Experience enforcing ITIL-based SLA/KPI targets
  • Experience driving critical incident resolution
  • Experience governing small-to-medium business enhancements

Responsibilities

  • Manage production support, continuous enhancement, and operational governance across the SAP BRIM landscape.
  • Lead a blended onshore/offshore team.
  • Enforce ITIL-based SLA/KPI targets.
  • Drive critical incident resolution.
  • Govern small-to-medium business enhancements from scoping to hypercare.
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