SAP Operations Manager

Reply•Philadelphia area, PA

About The Position

Syskoplan Reply, part of the Reply Network, is seeking a proactive and highly organized Operations Manager to support the day-to-day operations of a growing SAP consulting organization. The role spans business operations, systems administration, project coordination, and leadership support, helping ensure the business runs smoothly and efficiently. The successful candidate will coordinate across internal teams, other Reply companies, and external partners, manage competing priorities, and take ownership of operational details. Working closely with leadership, the Operations Manager will also help improve processes and support business growth. The role includes supporting daily operations across consulting and corporate functions; administering business systems and employee support; managing equipment, access, documentation, and internal knowledge resources; coordinating internal projects and company events; handling office logistics and technology provisioning; supporting leadership; improving operational efficiency; and coordinating employee onboarding, offboarding, and staffing support. This is a full-time position with a base compensation range of $90,000–$120,000, plus benefits. Compensation may vary regionally and will also reflect experience, skills, education or training, certifications, and other applicable qualifications.

Requirements

At least 7 years of experience in operations, business operations, project coordination, or a similar role.
Experience in a consulting, professional services, technology, or SAP-related environment.
Strong organizational and project coordination skills, with the ability to manage multiple priorities and work independently.
Experience administering business systems, supporting users, and coordinating project setup or system access.
Strong attention to detail and experience maintaining operational documentation, trackers, and reports.
Excellent written and verbal communication skills and the ability to collaborate effectively across teams and with external partners.
A proactive, hands-on approach to problem-solving, process improvement, and day-to-day business needs.

Responsibilities

Support daily business operations across consulting and corporate functions, including maintaining operational procedures, trackers, and reporting.
Manage day-to-day administration and support of the time and expense system, including employee support, project setup, and coordination with accounting and invoicing teams.
Own employee equipment provisioning, system access requests, user administration, documentation, operational trackers, and internal knowledge repositories.
Drive internal projects, including proposal response coordination, annual company event planning and logistics, and other cross-functional initiatives.
Handle office logistics, workplace coordination, and technology provisioning; keep the office organized, stocked, and equipped with the technology the team needs.
Provide administrative support to leadership, including scheduling, meeting preparation, materials coordination, and travel logistics.
Partner with leadership to improve operational efficiency, streamline processes, and promote consistency across the organization.
Coordinate employee onboarding, offboarding, and staffing support.