SAP/Kronos HR Intern

Lennox International•Richardson, TX

6d•Onsite

About The Position

As an SAP/UKG HR Technology Intern, you will work closely with HR Technology professionals and business partners to support system maintenance, troubleshooting, testing, and integration activities. This is an excellent opportunity to gain real-world experience at the intersection of Human Resources and Information Technology in a collaborative, fast-paced environment. Successful interns will have the potential opportunity of joining Lennox Full-Time upon graduation. Relocation and/or travel may be required for your position.

Requirements

Currently pursuing a Bachelor's degree in Computer Science, Information Systems, Data Science, Engineering, or a related field
Basic understanding of database concepts and SQL
Familiarity with Microsoft Excel, including data analysis, filtering, and reporting
Strong analytical and problem-solving skills
Ability to troubleshoot technical issues and identify root causes
Strong attention to detail and data accuracy
Effective written and verbal communication skills
Ability to work independently and collaboratively within a team environment
Strong organizational skills with the ability to manage multiple priorities
Curiosity and willingness to learn new technologies and business processes
Requires a high school diploma or an equivalent combination of education and experience.
Entry Level.
Developing professional knowledge in the area of expertise.
Proficient in Microsoft Office.

Nice To Haves

Familiarity with SAP HCM/HR modules, particularly Personnel Administration (PA) and Organizational Management (OM)
Exposure to UKG Workforce Management or UKG Pro
Basic understanding of HR, payroll, timekeeping, scheduling, or workforce management processes
Knowledge of software testing concepts and defect tracking
Exposure to programming, scripting, or system integrations
Familiarity with Power BI, Tableau, or other reporting and analytics tools
Understanding of data privacy, security, and access controls

Responsibilities

Assist with maintaining, configuring, and troubleshooting SAP HR and UKG Workforce Management systems.
Support system updates, enhancements, and issue resolution activities.
Help validate employee and workforce data to ensure accuracy and integrity across systems.
Assist with documenting processes, procedures, and system requirements.
Support system testing efforts including test case execution, defect identification, and results documentation.
Assist with validating system enhancements and configuration changes.
Help troubleshoot issues and identify root causes in collaboration with technical and business teams.
Participate in user acceptance testing activities for new functionality and system updates.
Utilize Excel and other tools to analyze, validate, and report on HR and workforce data.
Assist with data audits and quality reviews.
Support reporting requests and help identify data trends and insights.
Ensure accuracy and consistency across HR technology platforms.
Assist with supporting integrations between SAP HR, UKG Workforce Management, payroll systems, and other enterprise applications.
Help monitor and validate data interfaces and data flows between systems.
Support technical issue investigation and resolution efforts.
Gain exposure to APIs, system integrations, and enterprise technology architecture.
Collaborate with HR, Payroll, IT, and business teams on technology initiatives and projects.
Assist with research, documentation, and project coordination activities.
Support process improvement efforts that enhance system effectiveness and user experience.
Take on special projects that provide exposure to multiple areas of HR technology.