SAP iXp Intern - Customer Success Enablement Support

SAP • Toronto, ON

13d • Hybrid

About The Position

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact. You will be a part of SAP’s Business Data Cloud & AI Customer Success Enablement Team, working on relevant and impactful projects. We are looking for a dynamic, digitally creative person to join the Global Customer Success Enablement Team who supports learning programs for all roles in our SAP Customer Success Organization. The candidate will join a fast paced and innovative team focused on developing solutions & content to enable continuous learning for customer success teams around the globe. The Enablement team has a unique culture. We are highly innovative and our enablement solutions strive to define new frontiers in how people learn. We have extraordinary leadership and an aggressive, results driven culture. We are seeking a self-directed, highly creative individual who is attracted to a challenging, flexible work environment to deliver engaging, innovative solutions.

Requirements

• Requires candidates to be in a B.A or B.S. degree program that is applicable to the position
• Ability to work virtually in a fast-paced environment.
• Intellectual curiosity and a quick, independent learner.
• Excellent interpersonal skills and a professional image.
• Excellent and clear communication skills.
• Ability to think strategically and conceptually.
• Ability to coordinate multiple tasks and projects.
• Ability to work independently. Self-guided and motivated.
• Strong project management and critical thinking skills
• Comfortable with data gathering and analysis
• Experience working with Microsoft Office suite; Word, Excel and PowerPoint

Nice To Haves

• Media Design Experience a plus

Responsibilities

• Schedule, interview & publish internal customer win stories
• Utilize the latest innovative learning technologies
• Assist in planning in-person & virtual learning events around the globe, as required
• Host & plan logistics for global webinars
• Research and recommend innovative tools and technologies to deliver cutting edge design solutions with a focus on business impact metrics
• Contribute to building engaging, award- winning Learning Programs
• Drive best in class content for a variety of media (ie. Podcasts)
• Maintain our Solution Knowledge Centre Sharepoint Pages
• Develop, new & exciting digital content formats, assessments & surveys
• Develop audience appropriate, cutting edge instructional design technologies including gaming, mobile solutions, social, micro learning and formal/informal learning
• Partner with business leaders and subject matter experts to develop learning assets
• Continually evaluate the effectiveness of learning asset published by developing and implementing post instruction evaluation criteria and tools

Benefits

• Great benefits
• Constant learning
• Skill growth
• Team that wants you to grow and succeed
• Limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern