SAP iXp Intern - SAP Research Operations Specialist Intern
About The Position
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact. As a Research Operations Specialist Intern on SAP’s Global Survey Operations team, you will help power SAP’s survey research ecosystem. You will be central to enabling efficient, high-quality survey research at scale—supporting platform governance, data accuracy, dashboarding, and operational workflows that serve research teams across the company. This role is ideal for a curious, detail-oriented problem solver passionate about research, operational excellence, and supporting a global community of research practitioners.
Requirements
- Bachelor’s degree (completed or ongoing) in Computer Science, Business, Economics, Statistics, Survey Research, Marketing, or related social sciences.
- Prior experience in survey research, project management, and data analysis.
- Qualtrics XM Suite expertise across dashboards, survey design, text analytics, workflows, and automation.
- Familiarity with BI & analytics tools (Excel/VBA, SPSS, SAS) and data transformation methods.
- Experience with data visualization tools such as PowerPoint, Tableau, Power BI, and Matplotlib/Seaborn.
- Strong problem-solving and synthesis abilities, with comfort building storylines and presenting findings.
- Ability to work independently on multiple simultaneous projects.
- Exceptional interpersonal skills for working across functions and geographies.
- High degree of integrity, flexibility, and confidentiality.
Responsibilities
- Review and approve daily ARM requests; ensure accuracy of Qualtrics roles and follow-up on pending approvals.
- Support user management, permissions, lifecycle management, naming conventions, and compliance checks.
- Maintain and update the Survey Overview Dashboard weekly, monthly, quarterly, and annually; help streamline and automate reporting workflows.
- Provide support for dashboard development in Qualtrics and assist with Work Zone and wiki page updates.
- Prepare and distribute the bimonthly Surveys by the Numbers newsletter, highlighting research impact stories and SAP wide survey metrics.
- Triage and categorize inbox requests for platform access, permissions, methodology questions, alternative tool guidance, and research consultations.
- Partner with platform admins, research partners, satellite team owners, and operational stakeholders across global and regional teams.
Benefits
- Constant learning
- skill growth
- great benefits
- personalized mentoring
- coaching
- career development support
- hands-on learning experience
- endless learning resources
- future-ready skills from a variety of virtual, in-person, and hybrid learning sessions
- focus on health and well-being
- flexible working models
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Intern
