SAP Concur iXp Intern - Global Content Operations

SAP • Bellevue, WA

1d • Hybrid

About The Position

The SAP Internship Experience Program (iXp) is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact. The Integrated Marketing team operates as a global center of excellence for brand, creative, content, and messaging, packaging and delivering consistent, timely, and relevant messaging and content through the customer journey at scale. This role will be focused on global content localization strategy and campaign activation operations. You will be developing a global content localization strategy framework which will serve as a guide for our internal operations including tools, best practices, and workflows, to ensure agile content localization. You will be highly encouraged to identify innovative opportunities that leverage AI-powered tools for process automation and improving workflows. A key focus will be LLM optimization for content in non-US markets, which will include investigation on tactics to augment existing global content with local market data to improve LLM content visibility. You will be using multiple platforms and tools, including Highspot, Wrike, and internal AI tools. This work will directly impact how we execute and deliver impressive quality marketing materials to our partners in field marketing. The goals are to save time and improve processes in content localization, increase the usage of our content by stakeholders, enhance content performance and visibility in LLM, and strengthen collaboration with our stakeholders. You’ll have the opportunity to work with marketers from around the world, including other global and local marketing teams. You will be part of a highly collaborative team that cares deeply about the work we do and how we do it. We like to celebrate our successes, solve challenges collectively, and are always evolving through learning and experimentation.

Requirements

• Currently pursuing studies in Marketing, Business, Communications, or a related field
• Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program
• Comfortable with Microsoft Office (including Outlook, PowerPoint, Excel, Teams, Copilot, and SharePoint) and using or learning AI tools
• Self-starter with project management skills including the ability to stay organized, be resourceful and proactive, and excellent communication skills
• Detail-oriented with problem-solving abilities and attention to detail
• Eager to learn in a highly collaborative environment

Responsibilities

• Conducting research and analysis of existing processes to understand current localization methods and researching to identify areas for improvement, including LLM content optimization
• Investigating the use of AI-powered tools to optimize content operations
• Support internal asset management, including auditing, in our various content systems which include Wrike, Highspot, and the SAP Digital Library
• Oversee localization projects. This includes coordinating translation requests. You will also organize content files and publish the final content
• Assisting with meetings, internal communications, and maintaining project trackers
• Coordinate social activation of content with channel stakeholders
• Additional opportunities to support research for ongoing projects, including data collection and analysis

Benefits

• Constant learning
• skill growth
• great benefits
• personalized mentoring
• coaching
• career development support
• endless learning resources
• future-ready skills from a variety of virtual, in-person, and hybrid learning sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed