SAP Customer Success iXp Intern - SAP Experience Center Showcase Support

SAP • Chicago, IL

2d • Onsite

About The Position

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.

The SAP Experience Center Showcase Support Intern supports the organization to ensure the flawless execution of every customer engagement.

Requirements

• Currently enrolled as a student at a university/college or recent graduate
• Curiosity in technological topics, fast learner, and an urge to understand how things work
• Proficiency with IT Tools and especially proficient Microsoft productivity tools (PowerPoint, word, excel)
• Strong interpersonal communication skills
• Ability to work in a global and international environment
• Experience in project management with a high degree of motivation and ability to work independently
• Embraces fast pace, constant change with grace under pressure

Nice To Haves

• Preferred fields of study: Computer Science, Engineering, Business Administration / Marketing / Communications or related course of study

Responsibilities

• Supports the organization to ensure the flawless execution of every customer engagement.
• Participate in preparation calls with account teams and storytellers in order to prepare the space as needed for each tour.
• Work with our team of experts to gain an overall understanding of the showfloor content of SAP enterprise software solutions and technology Innovation is required.
• Support content creation for customized tours
• Customize the showfloor for upcoming customer tours if needed
• Support the execution of customer tours including broadcasting support if needed
• Take photos and notes during important visits
• Coordination and support of all onsite customer and partner events in the Experience Center to ensure a seamless experience working closely with our customer engagement team
• Maintenance and operations support of the Experience Center showcase space
• Connect with 3rd party support partners for troubleshooting assistance and coordinate proactive maintenance activities
• Prepare the showroom daily to receive the customer and account team for their tour
• Provide production support during virtual events leveraging livestreaming capabilities
• Learn SAP Experience Center portfolio of Innovation Showcases and present the contents to participants after gaining proficiency over a period of time
• Contribution to project management, reporting, and communication-related to the Experience Center
• Support projects across the North American Experience Centers and Create content for executive briefings in the form of PowerPoint presentations, Excel reports, videos, etc.

Benefits

• Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
• personalized mentoring, coaching, and career development support.
• endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
• SAP North America Benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed