SAP IS-U Billing Consultant

Deloitte • Jersey City, NJ

6d • $85,000 - $115,000 • Onsite

About The Position

Deloitte is hiring an experienced SAP IS-U Billing Consultant for its Project Talent Model, a talent model tailored to long-term, onsite client service delivery with limited travel. The consultant will work within an engagement team to support project goals, interact with stakeholders and cross-functional teams, complete independent tasks, and provide technical guidance to team members as needed.

The role supports implementation of solutions and billing configuration changes for new and ongoing requirements from Billing, Bill Printing, Pricing, and Rate & Regulatory departments. The consultant acts as a liaison among business users, vendors, and IT; assesses the impacts of application and system changes; anticipates business and regulatory needs; and develops standards, process improvements, and documentation for billing solutions. The position emphasizes customer service in project work and billing-system troubleshooting, along with regular communication with engagement management and project and functional or technical teams.

The role is part of Deloitte Enterprise Performance and Enterprise Operations as a Service, which provides multi-year managed services supporting enterprise technology investments and business processes. The listed salary range is $85,000 to $115,000, with possible eligibility for a discretionary annual incentive program. The position is available in multiple listed U.S. locations.

Requirements

• At least 3 years of SAP IS-U Billing experience.
• Experience in utility Customer Service operations, SAP utility system processes, query and reporting tools, and data analysis.
• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related IT discipline, or equivalent experience.
• Ability to travel an average of 10%, based on the work performed and clients and industries served.

Nice To Haves

• Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
• Ability to operate independently or with minimum supervision.
• Excellent written and communication skills.
• Ability to deliver technical demonstrations.

Responsibilities

• Assist in implementing solutions and billing configuration changes to meet new and ongoing requirements from Billing, Bill Printing, Pricing, and Rate & Regulatory departments.
• Act as a liaison among business users, vendors, and IT to resolve systems and application needs and issues.
• Assess the impact of application or system changes on business operations and other applications and systems.
• Anticipate business and regulatory needs and develop standards, process improvements, and documentation for billing solutions.
• Promote a customer service focus when working on assigned projects and troubleshooting billing systems.
• Communicate regularly with engagement managers, project team members, and representatives from functional and technical teams; escalate matters requiring additional attention from engagement management.
• Support overall project goals and objectives, perform independent tasks, and provide technical guidance to team members as needed.

Benefits

• Possible eligibility to participate in a discretionary annual incentive program.
• Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level