Santaland Train Conductor, Herald Square - Full Time (TEMP)

Macy's•New York, NY

4d•$18 - $29•Onsite

About The Position

The Macy’s Santaland Train Conductor is an ambassador of Santaland charged with helping to spread cheer and goodwill among This position is responsible for customer service, entertainment, and crowd control throughout the Macy’s Santaland attraction. This position is responsible for managing the operational flow of guests after they enter the attraction to board the Santaland Train and begin an interactive experience prior to entering Santaland. Performers must pass background checks and commit to potential work on evenings and weekends during the holiday season.

Requirements

Knowledge of a second language helpful. Strong interpersonal and communication skills.
Must have the ability to work independently with minimal supervision.
Must be able to multitask in a fast-paced environment.
Present a professional image consistent with Macy's brand values
High level of positive energy required and strong improvisational skills required
Candidates required to have theatrical, acting and/or performance arts experience.
Exceptional customer service skills required
Prolonged standing and walking required in this role
Able to work a flexible schedule and available to work retail hours which may include day, evening, weekends and/or holidays

Nice To Haves

Second language/ ASL a plus

Responsibilities

Welcome all Macy’s Santaland guests aboard the Santaland Express with consistent cheerful and holiday disposition
Answer questions from visitors in the attraction
Always maintain a cheerful, upbeat demeanor while working in the attraction in front of guests
Maintain secular conversations with guests
Always be in Conductor costume or uniform (provided by Macy’s)
Always remain in character
Memorize and perform light scripted dialogue that pertains to the train car experience and journey to Santaland
Assist with loading guests into designated attraction area and firing attraction cues
Pose for photographs with guests
Assist with safely managing capacity of the train car experience and maintaining crowd entry to and exit from the train car