Santaland Elf, Herald Square - Full Time (TEMP)
About The Position
Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Macy’s Santaland Elf position is the ambassador of Santa Claus charged with helping to spread cheer and goodwill among guests while also performing operational duties for the attraction. This position is responsible for customer service, entertainment, and crowd control throughout the Macy’s Santaland attraction. Performers must pass background checks and commit to potential work on evenings and weekends during the holiday season.
Requirements
- Crowd control experience with both adults and children required
- Customer service experience required
- Basic math functions such as addition, subtraction, multiplication and division
- Must have the ability to work independently with minimal supervision
- Must be able to multitask in a fast paced environment
- Present a professional image consistent with Macy's brand values
Nice To Haves
- Performer experience preferred
- Knowledge of a second language helpful
- Second language/ ASL a plus
Responsibilities
- Greet Macy’s Santaland guests with consistent cheerful and holiday disposition
- Answer questions from visitors throughout the attraction
- Always maintain a cheerful, upbeat demeanor while working in the attraction in front of guests
- Maintain secular conversations with guests
- Always be in Elf costume or uniform (provided by Macy’s)
- Always remain in character
- Memorize and perform light scripted dialogue that pertains to various areas throughout the attraction
- Assist with crowd control while maintaining a cheerful disposition
- Entertain guests while waiting in queue lines
- Direct and expedite guest photo visits with Santa
- Work with photography staff and Santa to ensure a quick, high quality photo-session is achieved with each visit
- Assist Santa between visits to prepare for next guest
- Operate Village computerized cueing system
- Perform other duties as needed
Benefits
- Merchandise discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
