Santaland Elf, Herald Square - Part Time (TEMP)

Macy's•New York, NY

4d•$17 - $23•Onsite

About The Position

The Macy’s Santaland Elf position is the ambassador of Santa Claus charged with helping to spread cheer and goodwill among guests while also performing operational duties for the attraction. This position is responsible for customer service, entertainment, and crowd control throughout the Macy’s Santaland attraction. Performers must pass background checks and commit to potential work on evenings and weekends during the holiday season.

Requirements

Knowledge of a second language helpful
Strong interpersonal and communication skills
Ability to effectively communicate with and direct children
Basic math functions such as addition, subtraction, multiplication and division
Must have the ability to work independently with minimal supervision
Must be able to multitask in a fast paced environment
Present a professional image consistent with Macy's brand values
Effective communicator
Leadership
Customer Service
Punctuality
Cheerful and enthusiastic disposition
Ability to engage and entertain children
Must be comfortable working in crowded areas and confined spaces
Crowd control experience with both adults and children required
Customer service experience required

Nice To Haves

Second language/ ASL a plus
Performer experience preferred

Responsibilities

Greet Macy’s Santaland guests with consistent cheerful and holiday disposition
Answer questions from visitors throughout the attraction
Always maintain a cheerful, upbeat demeanor while working in the attraction in front of guests
Maintain secular conversations with guests
Always be in Elf costume or uniform (provided by Macy’s)
Always remain in character
Memorize and perform light scripted dialogue that pertains to various areas throughout the attraction
Assist with crowd control while maintaining a cheerful disposition
Entertain guests while waiting in queue lines
Direct and expedite guest photo visits with Santa
Work with photography staff and Santa to ensure a quick, high quality photo-session is achieved with each visit
Assist Santa between visits to prepare for next guest
Operate Village computerized cueing system
Perform other duties as needed