Santaland Train Conductor, Herald Square - Full Time (TEMP)
About The Position
Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Macy’s Santaland Train Conductor is an ambassador of Santaland charged with helping to spread cheer and goodwill among This position is responsible for customer service, entertainment, and crowd control throughout the Macy’s Santaland attraction. This position is responsible for managing the operational flow of guests after they enter the attraction to board the Santaland Train and begin an interactive experience prior to entering Santaland. Performers must pass background checks and commit to potential work on evenings and weekends during the holiday season.
Requirements
- Candidates required to have theatrical, acting and/or performance arts experience.
- Exceptional customer service skills required
- Prolonged standing and walking required in this role
- Able to work a flexible schedule and available to work retail hours which may include day, evening, weekends and/or holidays
- Performers must pass background checks
Nice To Haves
- Knowledge of a second language helpful.
- Second language/ ASL a plus
Responsibilities
- Welcome all Macy’s Santaland guests aboard the Santaland Express with consistent cheerful and holiday disposition
- Answer questions from visitors in the attraction
- Always maintain a cheerful, upbeat demeanor while working in the attraction in front of guests
- Maintain secular conversations with guests
- Always be in Conductor costume or uniform (provided by Macy’s)
- Always remain in character
- Memorize and perform light scripted dialogue that pertains to the train car experience and journey to Santaland
- Assist with loading guests into designated attraction area and firing attraction cues
- Pose for photographs with guests
- Assist with safely managing capacity of the train car experience and maintaining crowd entry to and exit from the train car
Benefits
- Merchandise discounts
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
