Seasonal Santa's Helper - Downtown Seattle

Nordstrom•Seattle, WA

4d•Onsite

About The Position

The Santa's Helper provides a welcoming, professional experience for customers visiting Santa at Nordstrom's Downtown Seattle location. The role supports Santa's Workshop throughout the day, helps customers place picture orders, and assists Santa and the photographer during holiday photo sessions. The position requires warmth and professionalism when interacting with children and families, strong customer service, and the ability to work a flexible schedule based on department and store needs. The role involves continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and frequent use of hands. Employees handle bulky items, including reaching for and lifting them overhead; they regularly lift up to 10 pounds and occasionally up to 25 pounds. The listed pay range is $22.55–$23.45 per hour. The position may be eligible for performance-based incentives or bonuses. Nordstrom describes benefits that may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, EAP resources, PTO accruals, and holidays; eligibility requirements may apply.

Requirements

Customer service and solution-focused approach.
Outgoing personality and strong verbal communication skills.
Ability to maintain professionalism and kindness in a fast-paced environment.
Proactive, solution-oriented problem-solving skills.
High level of ownership, accountability, and initiative.
Ability to work a flexible schedule based on department and store needs.
Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing and reaching, frequent hand use, handling bulky items, overhead lifting, regularly lifting up to 10 pounds, and occasionally lifting up to 25 pounds.

Responsibilities

Greet and assist customers as they wait to visit Santa.
Set up and maintain Santa's Workshop during the day.
Assist customers in placing picture orders.
Assist Santa and the photographer as they take holiday pictures.
Interact with children and families in a warm, sincere, and professional manner.