Seasonal Santa's Helper - Downtown Seattle

Nordstrom•Seattle, WA
•$23 - $23•Onsite

About The Position

The Seasonal Santa’s Helper provides a welcoming, professional experience for customers visiting Santa at Nordstrom’s Downtown Seattle location. The role supports Santa’s Workshop operations, helps customers place picture orders, and assists Santa and the photographer during holiday photo sessions. Helpers interact warmly and sincerely with children and families and maintain a high standard of customer service in a fast-paced environment. The position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and regular lifting of items up to 10 pounds and occasional lifting up to 25 pounds. The pay range is $22.55–$23.45 per hour. The role may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, EAP resources, PTO accruals, and holidays; eligibility requirements may apply.

Requirements

  • Customer-service-oriented and solution-focused.
  • Outgoing, with strong verbal communication skills.
  • Able to maintain professionalism and kindness in a fast-paced environment.
  • Proactive, solution-oriented problem solver.
  • Demonstrates ownership, accountability, and initiative.
  • Able to work a flexible schedule based on department and store needs.
  • Able to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Able to handle bulky or awkwardly shaped items, including reaching for and lifting items above the head.
  • Able to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Greet customers and assist them as they wait to visit Santa.
  • Set up and maintain Santa’s Workshop during the day.
  • Assist customers with placing picture orders.
  • Assist Santa and the photographer as they take holiday pictures.
  • Interact with children and families in a warm, sincere, and professional manner.

Benefits

  • Medical, vision, and dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability coverage
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential performance-based incentives or bonuses
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