Sample Room Technician

CAM Industrial Solutions•Houston, TX

About The Position

The Sample Room Technician receives, handles, processes, documents, and distributes chemical samples while maintaining a safe and organized work environment. The position involves safely handling chemicals while wearing required PPE; operating forklifts and other material handling equipment; supporting shipping, receiving, and inventory activities; and communicating professionally with customers, vendors, carriers, and internal personnel. The technician prepares and ships samples, maintains accurate records, uses SAP and other company systems, responds to inquiries, and performs related operational and administrative duties.

Requirements

High school diploma or GED.
Previous warehouse, shipping/receiving, inventory control, or material handling experience.
Forklift operating experience; certification is preferred or the ability to obtain certification.
Basic computer skills, including Microsoft Outlook, email, and data entry.
Strong verbal and written communication skills.
Professional telephone etiquette and customer service skills.
Ability to interact effectively with customers, vendors, and internal personnel.
Ability to work independently, prioritize tasks, and manage multiple responsibilities.
Ability to wear required PPE, including safety glasses, gloves, steel-toe boots, and other protective equipment.
Ability to safely handle chemical products and samples.
Ability to lift up to 50 pounds regularly.
Ability to stand, walk, bend, climb, and perform physical work throughout the workday.
Ability to work in both warehouse and production environments.

Nice To Haves

SAP experience.
Experience in a chemical, industrial, manufacturing, warehouse, or laboratory environment.
Forklift certification.
Strong attention to detail and organizational skills.
Experience operating forklifts in a warehouse or chemical facility.
Excellent customer service and communication skills.
Professional appearance and demeanor when interacting with customers and vendors.
Self-motivated, dependable, and safety focused.
Ability to balance office responsibilities with warehouse and sample handling duties.

Responsibilities

Receive, label, log, and process incoming chemical samples.
Safely handle chemical samples and products while following safety procedures and PPE requirements.
Prepare, package, and ship samples to customers, laboratories, and other facilities.
Maintain accurate records of samples, shipments, inventory, and related documentation.
Operate forklifts and other material handling equipment to move, stage, load, unload, and transport chemicals, samples, and materials throughout the facility.
Support shipping and receiving activities, including inspecting, receiving, and storing incoming materials.
Coordinate shipments with carriers and maintain shipping documentation.
Use SAP and other company systems to track inventory, enter data, and maintain records.
Communicate with customers, vendors, carriers, and internal departments regarding sample requests, shipment status, and product information.
Respond to emails, phone calls, and customer inquiries in a timely and professional manner.
Interact with domestic and international customers in a professional, customer-focused manner.
Monitor inventory levels and assist with material organization and stock control.
Maintain housekeeping and organization in the sample room and warehouse areas.
Participate in safety meetings, training programs, and continuous improvement initiatives.
Support additional operational and administrative duties as assigned.