Sample Management Coordinator

Avantor•Malvern, PA
•Onsite

About The Position

The Sample Management Coordinator works under the Territory Area Manager and collaborates with Avantor’s Advanced Laboratory Services professionals to perform customized, mission-based laboratory work and research protocols for customers. The team provides flexible laboratory operations support to customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries. The position coordinates retain materials and high-volume frozen samples, including receiving, ordering, tracking, storing, processing, and shipping materials while maintaining traceability and compliance with applicable procedures and requirements. It also supports compound-processing workflows, operates and maintains laboratory equipment, and keeps records in accordance with established procedures. This role is located in Malvern, Pennsylvania, and works Monday through Friday from 7:00 a.m. to 3:30 p.m. The hourly pay range is $20.73–$23.49. The role requires lifting up to 50 pounds and following PPE requirements and laboratory safety, quality, and procedural standards.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience in customer service, inventory replenishment, or material handling.
  • At least 2–3 years of experience in a laboratory environment, including sample handling and equipment operation.
  • Strong organization and attention to detail, with the ability to manage large sample volumes.
  • Ability to prioritize tasks, meet deadlines, and work independently in a fast-paced environment.
  • Strong communication skills and ability to collaborate effectively with internal teams and customers.
  • Professional, customer-facing demeanor and excellent customer service skills.
  • Commitment to safety and quality, and strict adherence to protocols, policies, and procedures.
  • Ability to lift up to 50 pounds.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Coordinate retain materials, including receiving, ordering, tracking inventory, and dispatching materials across internal teams.
  • Manage high-volume frozen materials requiring immediate attention, ensuring proper handling and storage on dry ice.
  • Label, codex, and barcode samples, processing batches of 500 or more at a time, and maintain the frozen condition and traceability of approximately two million samples throughout all stages.
  • Store materials in designated freezer locations according to research requirements.
  • Monitor inventory levels, communicate supply needs proactively, and place and receive orders in a timely manner.
  • Communicate and partner with onsite teams regarding materials, inventory, and workflow status.
  • Follow PPE requirements and procedures relating to retain materials.
  • Execute compound-processing workflows, including vial checking, weighing, and preparing solutions from dry powders.
  • Aliquot solutions into tubes, vials, or plates according to assay requirements; label and distribute them to stakeholders.
  • Archive compounds, vials, and solution tubes in accordance with inventory management SOPs.
  • Prepare domestic and international shipments in compliance with SOPs and regulatory guidelines.
  • Manage sample imports and exports in alignment with trade-compliance requirements.
  • Receive incoming shipments, log them into internal systems, store them under appropriate conditions, and notify recipients.
  • Support high-volume incoming retains daily and frequent outgoing shipments weekly.
  • Operate, maintain, and calibrate laboratory equipment, including balances, automated storage systems, and liquid-handling devices.
  • Maintain laboratory notebooks, testing records, and worksheets in accordance with established procedures.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Wellness programs.
  • Eligibility for medical coverage starting Day 1.
  • Paid time off (PTO).
  • Company-paid holidays.
  • Choice holidays.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Commuter benefits.
  • 401(k) retirement plan.
  • Tuition assistance.
  • Employee Stock Purchase Plan discount.
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