Sample Dispatch Coordinator

Avantor • Collegeville, PA

1d • $25 - $27

About The Position

The Sample Dispatch Coordinator supports sample logistics and day-to-day laboratory operations at customer facilities. The role receives, documents, stores, prepares, packages, labels, and dispatches samples and other materials while maintaining compliance with applicable Dangerous Goods, Department of Transportation, IATA, ADR, IMDG, GMP, GLP, and SHE requirements. It coordinates workloads to meet service-level agreements and contractual obligations, supports inventory accuracy, monitors special-handling shipments, and maintains accurate shipment, batch, and regulatory records.

The coordinator collaborates with customers, suppliers, regulatory agencies, logistics partners, and internal teams to resolve delivery or operational issues, support audits and inspections, and improve processes. The role also tracks performance metrics, supports operational reporting, upholds building security and compliance standards, and assists with training new team members. The position reports to the Sample Dispatch Manager and works closely with Avantor Advanced Laboratory Services professionals. The listed location is Collegeville, Pennsylvania, with a schedule of 7:00 AM–3:30 PM, Monday through Friday, and an hourly pay range of $25.00–$27.00.

Requirements

• Previous experience in sample logistics, laboratory operations, or supply chain environments.
• Familiarity with global shipping, import/export documentation, and compliance requirements.
• Working knowledge of Dangerous Goods regulations, including IATA, ADR, and IMDG, and Known Consignor requirements.
• Understanding of GMP/GLP standards and regulated laboratory or manufacturing environments.
• Familiarity with materials management, warehousing, and distribution processes.
• Strong attention to detail and accuracy in documentation and processes.
• Excellent organizational and time-management skills, including the ability to manage multiple priorities.
• Proficiency in Microsoft Office and experience with logistics, inventory, or data management systems.
• Strong data-entry, analysis, and reporting capabilities.
• Effective written and verbal communication skills.
• Ability to collaborate across teams and with external partners in a matrix environment.
• Problem-solving ability, including identifying issues and implementing solutions.
• Customer-focused approach and commitment to high-quality service.
• Ability to work in a fast-paced, highly regulated environment.
• Strong teamwork and collaboration skills.
• Adaptability to changing priorities and evolving regulatory requirements.
• Continuous-improvement mindset and ability to implement best practices.

Nice To Haves

• Bachelor’s degree in a scientific discipline, or an equivalent combination of education and relevant experience.
• Hands-on experience handling regulated or hazardous materials.
• Experience working in GMP/GLP-regulated environments.
• Experience supporting audits, inspections, or regulatory compliance activities.
• Basic understanding of Lean or Six Sigma principles.

Responsibilities

• Receive, inspect, log, and store incoming samples; complete required documentation and conduct security assessments in accordance with applicable Dangerous Goods regulations and DOT requirements.
• Prepare, package, label, and dispatch shipments in accordance with IATA, ADR, IMDG, GMP, GLP, and SHE standards.
• Coordinate daily operational workloads to meet service-level agreements and contractual obligations.
• Maintain accurate and compliant shipment records, batch records, and regulatory forms.
• Ensure materials are handled, stored, and transported in accordance with safety, quality, and regulatory requirements.
• Monitor and manage shipments requiring special handling, including hazardous or temperature-controlled materials.
• Support continuous improvement initiatives involving Dangerous Goods compliance, operational efficiency, and productivity.
• Participate in internal and external audits and regulatory inspections by preparing documentation and supporting site walkthroughs.
• Investigate, resolve, or escalate complex logistics or customer-related issues.
• Collaborate across functions to improve processes, implement best practices, and support operational projects.
• Maintain inventory accuracy, monitor stock levels, and ensure materials are available for operational needs.
• Coordinate shipments and resolve delivery challenges with customers, suppliers, regulatory agencies, and logistics partners.
• Uphold building security and compliance standards.
• Assist in training and mentoring new team members.
• Track performance metrics and support leadership reporting on operational effectiveness.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage, with eligibility for medical coverage starting on Day 1.
• Wellness programs.
• Paid time off.
• Company-paid holidays and choice holidays.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Commuter benefits.
• 401(k) retirement plan.
• Tuition assistance.
• Employee Stock Purchase Plan discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level