Dispatch Coordinator

Tornado Bus Company • Dallas, TX

5h

About The Position

This position is responsible for the safe, efficient, and profitable scheduling and dispatching of Motor Coach Drivers. Dispatch Coordinators supervise drivers and report violations of Company safety policies and applicable FMCSA 49 CFR regulations. In certain locations, the role also includes auditing trip documentation, logbooks, and expense receipts when drivers arrive and depart.

The coordinator works with field staff, management, drivers, and maintenance personnel to support routes, transportation compliance, vehicle readiness, driver utilization, and communication between terminals. The listed schedule is Monday 5:30 a.m.–2 p.m. and Thursday through Sunday 2 p.m.–10 p.m.; Tuesday and Wednesday are off.

Requirements

• Good communication skills.
• Bilingual in English and Spanish.
• Problem-solving skills.
• Teamwork skills.
• High school diploma or equivalent.

Nice To Haves

• Two years of job-related experience.
• Knowledge of FMCSA 49 CFR carrier regulations.
• Valid Class 1 driver's license.

Responsibilities

• Coordinate and dispatch drivers according to passenger flow.
• Assist field staff with route coordination.
• Manage driver compliance, including housekeeping, daily inspection policies, timesheets, and logbooks.
• Assist management in ensuring transportation compliance and adherence to associated rules and regulations.
• Assist with permits and vehicles as required.
• Manage and communicate vehicle issues with the Maintenance shop.
• Communicate maintenance schedules with shop management.
• Maintain driver and transportation-compliance files.
• Maximize utilization of drivers and internal equipment.
• Coordinate and track the locations of vehicles and drivers using a GPS system.
• Communicate and record departure and arrival times for runs with the corresponding terminals.
• Communicate driver issues to the Dispatch Manager, including failure to comply with assignments or itineraries.
• Assist in coordinating driver training with the training department.
• Monitor and communicate weather and traffic conditions to drivers.
• In certain locations, audit trip documentation, logbooks, and expense receipts upon driver arrivals and departures.
• Perform other duties as assigned.

Benefits

• 401(k).
• Medical insurance.
• Vision insurance.
• Dental insurance.
• Aflac.
• Life insurance.
• Paid vacations.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED