Salon Leader
About The Position
American Salon Group is hiring a licensed Salon Leader who works as a stylist while leading salon operations and developing a team. This is not a management-only role: the Salon Leader performs hair services behind the chair, builds and retains a personal clientele, drives salon and retail sales, and leads the team by example. The role combines professional hair services and client relationship-building with staff leadership, salon performance oversight, scheduling, inventory, merchandising, and daily operations. The Salon Leader helps create a positive, professional, team-focused culture and promotes the salon locally to attract new clients. The position may suit an experienced Salon Manager or a successful Hair Stylist ready to move into salon leadership.
Requirements
- Current cosmetology license as required by the state.
- Professional hair styling and salon service experience.
- Strong customer service and communication skills.
- Ability and willingness to perform services behind the chair.
- Motivation to build and maintain a personal clientele.
- Strong sales mindset and ability to recommend professional retail products.
- Ability to motivate and develop a team.
- Dependable, professional, organized, and goal-oriented.
- Comfort working in a fast-paced salon environment.
Nice To Haves
- Leadership, coaching, or management experience.
Responsibilities
- Lead, coach, motivate, and develop a team of professional hair stylists.
- Perform professional hair services behind the chair, including haircuts, styling, color, and treatments within the role holder’s skill set.
- Build, grow, and retain a personal clientele.
- Provide client consultations and positive guest experiences; handle concerns professionally and provide service recovery when needed.
- Drive salon revenue through service and retail product sales, including recommending professional hair care products.
- Recruit, interview, onboard, train, and develop salon team members.
- Set performance expectations and coach stylists toward their goals.
- Build client loyalty, repeat business, referrals, and salon traffic.
- Monitor productivity, client retention, wait times, and salon performance.
- Manage scheduling based on business and client needs.
- Maintain salon inventory and merchandising, and order products.
- Oversee daily opening and closing procedures and salon operations.
- Help create a positive, professional, team-focused salon culture.
- Promote the salon locally and identify opportunities to attract new clients.
- Lead by example in customer service, professionalism, sales, and technical performance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
