Retail Manager in Training Smyrna TN

Sun Tan City - STC Management Group, LLC•Smyrna, TN

2d•$4 - $21

About The Position

The Salon Director in Training helps drive store performance, foster superior client service, and maintain operational excellence to meet or exceed productivity goals. This position manages and supervises Tanning Consultants, leads by example in company operations, and holds the team accountable for delivering an exceptional client experience. The role requires working in a fast-paced salon environment, including nights and weekends. The schedule is a five-day workweek of approximately 35 to 45 hours, depending on hourly or salary status. The posting advertises base pay of $16.00 per hour or more, with performance and store bonuses averaging $21.00 per hour for management employees who meet performance and training criteria; the $21.00 average is not guaranteed.

Requirements

Management and/or sales experience is required.
Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills, including the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Ability to work nights and weekends.
Ability to work five days per week, approximately 35 to 45 hours depending on hourly or salary status.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment and bend down to pick up trash, towels, and other items from floors.
Ability to lift or assist in lifting items and heavy boxes.
Ability to perform salon cleaning duties, including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

Beauty industry and/or customer service experience is preferred.

Responsibilities

Monitor and manage the salon’s daily operations in a fast-paced environment.
Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.