Assistant Retail Manager Smyrna TN
About The Position
The Assistant Salon Director helps maintain a high-energy, positive environment and consistently demonstrate behaviors that support client-centric service. The role helps drive store performance, foster superior client service, and maintain operational excellence to meet or exceed productivity goals. The Assistant Salon Director manages and supervises Tanning Consultants, leads by example in salon operations, promotes urgency in achieving objectives, and holds the team accountable for delivering an exceptional client experience. The position is based at a Sun Tan City salon in Smyrna, Tennessee. Candidates should expect to work five days per week, approximately 40 to 45 hours depending on hourly or salary status. Management coverage may require nights and Saturdays and Sundays. The role may require working independently and alone during shifts as business needs require, and reliable transportation to the bank as needed. Pay is listed as a base of $15.00 per hour or more, with performance and store bonuses contributing to average earnings of $20.00 per hour for management employees who meet performance and training criteria. The posting states that $20.00 per hour is not guaranteed.
Requirements
- Basic computer skills, including the ability to use Word, Excel, and Outlook.
- Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
- Knowledge of client service techniques and operational practices.
- Problem-solving, organizational, and planning skills.
- Strong leadership skills and the ability to coach and mentor, with knowledge of supervisory practices and procedures.
- Team-building skills.
- Ability to prioritize and delegate.
- Ability to stand and walk for long periods.
- Ability to bend at the waist to clean tanning equipment.
- Ability to lift or assist in lifting items and heavy boxes.
- Ability to bend down to pick up trash, towels, and other items from floors.
- Ability to perform salon cleaning functions, including dusting, sweeping, mopping, and scrubbing.
- Ability to work independently and alone during shifts as business needs require.
- Reliable ability and transportation to go to the bank as needed.
Nice To Haves
- College education is preferred but not required.
- Management and/or sales experience is preferred but not required.
Responsibilities
- Monitor and manage daily salon operations in a fast-paced environment.
- Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
- Maintain a professional and impeccably clean salon environment.
- Establish clear goals and objectives for team members.
- Coach, train, and provide feedback to improve team members’ daily performance.
- Generate sales reports, maintain inventory, and assist with other Salon Director functions.
- Assist the Salon Director in controlling top-line revenue and expenses.
- Help maintain proper staffing levels to maximize productivity and customer service while controlling labor costs.
- Provide management coverage on nights and Saturdays and Sundays as required.
- Travel to the bank as needed.
Benefits
- Medical, dental, and vision insurance options.
- Life insurance and disability coverage options.
- Paid time off (PTO).
- Flexible scheduling.
- 401(k) with company match.
- Daily pay options.
- Employee discounts on products and services.
- Professional development and training.
- Casual dress code and free company apparel.
- Free tanning, spray tanning, and wellness spa services.
- Employee wellness programs, including a yearly $125 reimbursement option.
- Exclusive discounts at outside retailers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
