Salon Outside Sales Representative

CosmoProf•Ocala, FL

About The Position

The Salon Business Consultant is a full-time, field-based sales role responsible for an assigned territory in Florida, including areas in and around Gainesville, Ocala, Leesburg, Spring Hill, Palatka, The Villages, and Crystal River. The consultant builds relationships with salons and other licensed beauty professionals through regular in-person visits and business consultation, with the goal of growing salon sales and developing lasting customer partnerships. Candidates must live within the assigned territory and have a vehicle for local travel. The role offers uncapped commission, a vehicle reimbursement plan, and full benefits. The consultant achieves assigned sales goals by opening new accounts, selling approved beauty products, introducing products and concepts, and using manufacturer education and sales resources. They use in-person and digital channels, including social media, to attract and retain customers, provide product education, and support salon growth. The position also includes administrative work, coordination with internal business teams, attendance at industry events, and ongoing learning and professional development.

Requirements

  • High school diploma or equivalent certification.
  • At least one year of demonstrated outside sales experience or beauty industry experience, with an emphasis on consultative selling.
  • Must live within the assigned territory.
  • Must have a vehicle for travel throughout the territory.
  • Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram, and other social media platforms for business development.
  • Excellent computer skills and knowledge of Salesforce.com, Outlook, PDF Expert, and Oracle.
  • Ability to build an online community and social connections using search engines and other internet tools.
  • Ability to travel locally within the territory and attend shows, conventions, and educational events, which may involve overnight travel and some weekend nights.
  • Ability to remain alert and work safely.
  • Ability to work scheduled hours and additional hours when business needs change.
  • Strong time-management and organizational skills, including the ability to manage multiple projects.
  • Ability to present a professional business image and interact positively with the public.
  • Ability to communicate clearly and effectively, orally and in writing, with people inside and outside the organization.
  • Ability to drive frequently and sometimes for prolonged periods.

Nice To Haves

  • Salon or beauty industry experience is highly preferred.
  • Working knowledge of inventory control systems and visual merchandising.
  • Experience with an iPad.

Responsibilities

  • Identify key accounts, plan an efficient territory route, develop existing customers, and pursue new partnerships.
  • Demonstrate and help customers plan, implement, monitor, and track in-salon promotions, programs, and concepts.
  • Assess customer needs and recommend products and services to address them.
  • Partner with vendors to communicate sales initiatives and meet monthly, quarterly, and annual sales goals.
  • Respond to email, text, and phone communications within 24 hours.
  • Analyze accounts to determine the brand support, education, and promotions needed to grow each salon.
  • Visit customers in person to execute sales goals.
  • Process returns according to established procedures, including collecting returned items and completing required documents.
  • Complete assigned projects and assignments on time.
  • Coordinate with customer service, accounts receivable, IT, and other business functions as needed.
  • Prospect for new customers through cold calling, social media, and other digital channels.
  • Manage administrative duties, including daily order entry and maintaining customer information and activity in Salesforce.com.
  • Use social media for customer communication, promotion, education, product knowledge, and salon client growth and retention.
  • Conduct product knowledge classes in person and virtually.
  • Keep the Manager informed about calls, visits, orders, sales progress, follow-up plans, and needed assistance.
  • Share knowledge of digital platforms and social media with peers to build the team's digital capabilities.
  • Attend meetings, functions, and events and maintain regular contact as required by the Company or Supervisor.
  • Attend shows and help set up and dismantle displays and booths, handle back stock, and perform other required physical activities.
  • Support new initiatives and contribute positively to change management.
  • Pursue continuous improvement and personal development, including developing digital and social media techniques.
  • Schedule and attend business development days to increase product knowledge and build professional vendor relationships.
  • Use available learning tools and resources and allocate time to participate in learning.
  • Build industry knowledge and respond to changes in the market and competitive conditions.
  • Maintain an organized work environment and workflow to serve customers efficiently.

Benefits

  • Uncapped commission.
  • Vehicle reimbursement plan.
  • Full benefits.
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