Salon Outside Sales Representative

Sally Beauty Holdings•Ocala, FL

22d

About The Position

The Salon Business Consultant is a full-time, field-based sales and business-consulting role serving an assigned territory in and around Gainesville, Ocala, Leesburg, Spring Hill, Palatka, The Villages, Crystal River, and nearby Florida communities. The role focuses on helping salons grow sales and developing trusted, long-term customer relationships through regular in-person visits, business consultation, product sales, education, and promotional support. The consultant serves salons, barbers, spas, schools, and licensed beauty professionals, using social media and other digital channels to support and expand the business. The position requires a vehicle for local territory travel and may involve overnight travel and some weekend nights for shows, conventions, and educational events. The consultant is accountable for achieving assigned sales goals, expanding existing accounts, prospecting for new customers, introducing approved products and concepts, and providing product knowledge classes. The role also includes order entry, customer record maintenance, communication with internal business functions and management, and participation in company meetings and events. Consultants are expected to develop their industry knowledge, digital skills, and professional vendor relationships while supporting team initiatives.

Requirements

High school diploma or equivalent certification.
At least one year of demonstrated outside sales experience or beauty industry experience, with an emphasis on consultative selling.
Must live within the assigned territory.
Must have a vehicle for travel throughout the territory.
Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram, and other social media platforms for business development.
Strong computer skills and knowledge of Salesforce.com, Outlook, PDF Expert, and Oracle.
Ability to build an online community and social connections using search engines and other internet tools.
Ability to travel locally within the territory and attend shows, conventions, and educational events, which may include overnight travel and some weekend nights.
Ability to maintain alertness and work safely.
Ability to drive frequently and sometimes for prolonged periods.
Commitment to scheduled hours and flexibility to work additional hours as business needs change.
Strong time-management and organizational skills, including the ability to manage multiple projects.
Ability to present a professional business image and interact positively with the public.
Clear and effective oral and written communication skills with people inside and outside the organization.

Nice To Haves

Salon or beauty industry experience is highly preferred.
Working knowledge of inventory control systems and visual merchandising is strongly preferred.
Experience with an iPad is a plus.

Responsibilities

Identify key accounts, plan an efficient territory route, develop existing customers, and pursue new partnerships.
Help customers plan, implement, monitor, and evaluate in-salon promotions, programs, and concepts.
Assess customer needs and recommend products and services that address them.
Communicate sales initiatives and work with vendors to achieve monthly, quarterly, and annual sales goals.
Respond to email, text, and phone communications within 24 hours.
Analyze accounts and determine the brand support, education, and promotions needed to grow each salon.
Visit customers in person to execute established sales goals.
Process returns according to established procedures, including pickup and required documentation.
Complete assigned projects and work with customer service, accounts receivable, IT, and other business functions as needed.
Prospect for new customers through cold calling, social media, and other digital channels.
Manage administrative duties, including daily order entry and maintaining customer information and activity in Salesforce.com.
Use social media for customer communication, promotion, education, product knowledge, and salon-clientele growth and retention.
Conduct in-person and virtual product knowledge classes.
Communicate with the Manager about calls, visits, orders, sales progress, follow-up plans, and support needs.
Share expertise in digital platforms and social media with peers to help build team capabilities.
Attend meetings, functions, and events and maintain regular contact as directed by the company or supervisor.
Attend shows and help set up and dismantle displays and booths, handle back stock, and perform other required physical activities.
Support new initiatives and contribute positively to change management.
Pursue continuous improvement and develop digital and social media skills to attract customers and strengthen existing relationships.
Schedule and attend business development days to increase product knowledge and build vendor relationships.
Use available learning tools and resources to develop professionally.
Adapt to market changes and build industry knowledge to respond to competition.
Maintain an organized work environment and workflow to serve customers efficiently.