Salesforce Test Consultant

Infosys • Richardson, TX

6d

About The Position

As a Technology Consultant 2, the Salesforce Test Consultant contributes to requirements elicitation, software design discussions, coding and integration, code reviews, testing, user enablement, production support, and project documentation. The role focuses on Salesforce testing and Quality Engineering, including the development and execution of automated testing strategies and approaches. The consultant works with business users, development teams, and other stakeholders to maintain software quality and reliability throughout the software development lifecycle.

The role is part of Infosys’s Communications, Media, and Technology unit, which supports digital transformation for clients in telecommunications, media, and technology. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys states it cannot provide immigration sponsorship for this role now or in the future.

Requirements

• Experience in Salesforce testing and Quality Engineering.
• Experience with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience with automated testing and test automation framework design.
• Experience in automated testing using Selenium Java.
• Experience defining test strategies, test plans, and test execution approaches.
• Experience with System Testing, System Integration Testing, End-to-End Testing, and automation testing.
• Experience defining automation standards and best practices.
• Experience conducting feasibility analysis to identify test cases for automation.
• Experience maintaining traceability between requirements and automation scripts.
• Experience reviewing test cases, automation scripts, execution results, and defects.
• Experience with Agile software development and testing methodologies.
• Experience with defect management, root cause analysis, and defect prevention activities.
• Experience with Git and CI/CD pipelines.
• Experience using JIRA and Azure DevOps.
• Experience collaborating with business users, development teams, and other stakeholders.
• Experience with test estimation, test reporting, and test completion activities.
• Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
• Authorization to work in the United States for any employer without employer-based visa sponsorship.

Nice To Haves

• Experience across Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience in Salesforce Lightning.
• Experience in Salesforce DevOps and Salesforce Copado.
• Experience with Selenium, Copado CRT, JIRA, and Azure DevOps.
• Experience leading Salesforce test automation initiatives.
• Experience preparing automation effort estimates and test plans.
• Experience integrating automated testing with CI/CD pipelines.
• Experience guiding teams in automation script development and execution.
• Experience with customer-facing coordination and issue resolution.
• Experience with test governance, quality processes, and automation framework practices.

Responsibilities

• Contribute to requirements elicitation by documenting assigned portions of business requirements.
• Facilitate software application design discussions and document design decisions for the technical team.
• Participate in coding and integrate new features or updates into existing applications while maintaining system stability.
• Conduct code reviews, make codebase changes, and maintain code repositories.
• Implement test strategies, analyze results, and coordinate bug fixes to uphold software quality standards.
• Develop user training programs, documentation, and support frameworks to support transitions to new software applications.
• Help resolve production issues and recommend preventive strategies to improve system reliability.
• Maintain records of code, testing techniques, and support activities for the knowledge base and related projects.
• Define test strategies, test plans, test execution approaches, and automation standards and best practices.
• Identify test cases suitable for automation through feasibility analysis and maintain traceability between requirements and automation scripts.
• Review test cases, automation scripts, execution results, and defects.
• Perform test estimation, test reporting, and test completion activities.
• Collaborate with business users, development teams, and other stakeholders; support software integration.
• Guide teams in automation script development and execution and coordinate customer-facing issue resolution.

Benefits

• Medical, dental, vision, and life insurance.
• Long-term and short-term disability coverage.
• Health and dependent care reimbursement accounts.
• Accident, critical illness, hospital indemnity, and legal insurance.
• 401(k) plan and contributions dependent on salary level.
• Paid holidays and paid time off.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level