Salesforce Solution Consultant

Cherokee Federal•United States,
•$130,000 - $140,000•Remote

About The Position

The Salesforce Consultant will support a federal financial regulatory environment, partnering with government product and program leads to modernize and optimize Salesforce capabilities. The work includes Salesforce Classic-to-Lightning migration, requirements leadership, and delivery support across configuration, testing, and deployment. This remote position reports to the Program Manager and has no supervisory or management authority. The role is restricted to U.S. citizens, requires documentation of citizenship, and requires Public Trust eligibility. The position is pending a contract award and is accepting applications for an anticipated future need; no offer will be extended before the applicable salary range is posted after award and funding determination. The listed starting salary range is $130,000–$140,000. Benefits include a 401(k) company match of up to 6%, paid time off, medical, dental, and vision insurance, prescription drug coverage, life and AD&D insurance, short- and long-term disability coverage, paid holidays, an Employee Assistance Program, FSA and HSA options, professional development, training and certification support, and voluntary accident, critical illness, and identity theft protection benefits. Benefits are subject to change and eligibility requirements. The role requires leading projects from prioritization through concept development and user story writing, and supporting development, testing, and deployment. It involves eliciting and documenting requirements, managing enhancement-request scope with government leads, translating business processes into actionable user stories and acceptance criteria, supporting the Classic-to-Lightning migration, and configuring and optimizing Salesforce with declarative tools. The consultant also prepares briefings and decision-support materials for government managers. Applicants must pass Cherokee Federal pre-employment qualifications; the position is subject to drug testing and may be contingent on a background investigation.

Requirements

  • Demonstrated experience leading requirements in an Agile delivery environment, including story mapping, user story writing, and acceptance-criteria development.
  • Experience documenting business rules and processes using workflow diagrams and structured artifacts such as CONOPS.
  • Hands-on experience with declarative configuration and automation, including Salesforce Flow.
  • Strong written and verbal communication skills and ability to brief senior government stakeholders.
  • U.S. citizenship is required, and documentation of citizenship must be provided.
  • Must pass Cherokee Federal pre-employment qualifications.
  • Public Trust eligibility is required.
  • The position involves prolonged periods sitting at a desk and working on a computer; it may occasionally require standing or moving about the office for extended periods.

Nice To Haves

  • Bachelor’s degree, preferably in Computer Science, Information Science, Information Systems Management, Math, Statistics, Operations Research, or Engineering.
  • A minimum of eight years of experience.

Responsibilities

  • Lead projects from prioritization through concept development and user story writing, supporting development, testing, and deployment.
  • Work with government leads to manage the scope of project enhancement requests and clarify objectives, constraints, acceptance criteria, and release timing.
  • Partner with the Product Owner and users to determine operational objectives and elicit requirements.
  • Identify core business needs and document them in concepts of operation, story maps, briefings, and user stories; document business rules and create workflow diagrams as needed.
  • Translate complex business processes into actionable user stories with thorough acceptance criteria, including exception paths and operational reporting needs.
  • Support Salesforce Classic-to-Lightning migration, including discovery, gap analysis, Lightning experience redesign, readiness planning, and post-cutover stabilization.
  • Configure and optimize Salesforce using declarative tools, including Flow, approvals, validation rules, page layouts, and Lightning App Builder.
  • Ensure declarative automation is scalable, maintainable, and aligned with governance, auditability, and compliance expectations.
  • Deliver formal and informal oral and written briefings to government managers and produce executive-ready summaries and decision-support materials.
  • Perform other job-related duties as assigned.

Benefits

  • Up to a 6% 401(k) company match.
  • Paid time off.
  • Medical, dental, and vision insurance, plus prescription drug coverage.
  • Basic life and AD&D insurance, with supplemental life options.
  • Short-term and long-term disability coverage.
  • Paid holidays.
  • Employee Assistance Program (EAP).
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
  • Professional development, training, and certification support.
  • Voluntary accident, critical illness, and identity theft protection benefits.
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