Salesforce Consultant and Solution Architect
About The Position
As a Salesforce Consultant and Solutions Architect at Crowe, you will be a hands-on builder and client-facing consultant who bridges business needs and practical technical solutions. You will work directly with customers to understand requirements, design and configure Salesforce solutions, and support successful implementation using platform capabilities and industry best practices. The work includes solution building, testing, documentation, and delivery, with a focus on direct project delivery and leadership rather than portfolio leadership or primary people-management responsibilities. You will contribute across the implementation lifecycle, from pre-sales discovery and requirements gathering through solution design, configuration, testing, deployment, and post-launch support. You will collaborate with internal teams and client stakeholders, own assigned implementation workstreams, and may facilitate discovery sessions, workshops, kickoffs, demonstrations, and status discussions. The position requires at least 20% travel. Candidates throughout the United States may be considered, including those not located near a Crowe office; the posting is tagged hybrid.
Requirements
- Hands-on competency with Salesforce core products, including configuring and building solutions in Sales Cloud and/or Service Cloud.
- Salesforce Administrator, Platform App Builder, or Consultant certification and at least 4 years of experience working on the Salesforce platform.
- Recent hands-on experience configuring, testing, and deploying production Salesforce solutions.
- Experience across the end-to-end implementation lifecycle, from discovery and solution design through build, testing, deployment, and support.
- Experience providing business, operational, and technical consulting to client stakeholders and translating requirements into workable platform solutions.
- Ability to work independently and collaboratively, guide less-experienced team members, and remain involved in day-to-day solution delivery.
- Strong written and verbal communication skills, including the ability to communicate effectively with client and prospect stakeholders at different organizational levels.
- Ability to manage and deliver multiple project workstreams or priorities concurrently while meeting quality and timeline expectations.
- Ability to log time daily for client and project reporting.
- Positive, solutions-oriented approach and outlook.
- Ability to thrive in a fast-paced, high-growth, innovative environment.
- Availability for a minimum of 20% travel.
- Salesforce certifications or specializations beyond the core platform are required.
- Bachelor's degree.
Nice To Haves
- Hands-on experience with Salesforce Flow, Agentforce, Data360, security and sharing, data modeling, reports and dashboards, integrations, and/or data migration.
Responsibilities
- Participate in pre-sales discovery, document business, functional, and technical requirements, and help translate proposed solutions into clear Scopes of Work.
- Partner with Practice Directors, Solution Architects, and Project Managers to estimate implementation effort and identify skills needed to deliver sold Scopes of Work.
- Work with internal and client stakeholders to capture business needs, define requirements, and map current- and future-state business processes.
- Design and configure scalable Salesforce solutions using standard platform capabilities and industry best practices.
- Own assigned implementation workstreams as a hands-on builder, configuring solutions and collaborating with Solution Architects, Project Managers, Analysts, and Developers.
- Facilitate discovery sessions, solution workshops, project kickoffs, demonstrations, and client status discussions for assigned workstreams.
- Build and maintain declarative automation, data models, security and sharing configurations, reports, dashboards, and other platform components.
- Support integrations, data migration, troubleshooting, and issue resolution with technical team members.
- Create and execute test plans, perform functional and system testing, support user acceptance testing, and provide quality assurance.
- Document solution designs and configurations, deliver end-user training as needed, and own assigned deliverables through deployment and post-launch support.
- Log time daily for client and project reporting needs.
Benefits
- Comprehensive total rewards package.
- Flexibility to balance work with life moments.
- Career coaching and support for career goals and aspirations.
- Inclusive culture that values diversity and supports career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
