Salesforce Solution Architect

Steampunk • McLean, VA

5d • $140,000 - $190,000

About The Position

As a Steampunk Salesforce Solution Architect, you own the functional design and solution for smaller-scale implementations or application development. You partner with clients to deliver scalable, efficient solutions and mentor junior functional analysts. You support the Technical Architect by ensuring the solution meets business needs and work with the Project Manager to discuss risks and mitigation strategies, including having challenging conversations with clients.

The role provides technical consultation based on customers’ business requirements; creates and presents organization-wide roadmaps aligned with customers’ technical and business needs; and designs and architects solutions while supporting development for large-scale customers. You validate solution components, walk customers through solutions, identify technical issues and risks, and present alternatives. You also advance innovation by creating or identifying reusable components, tools, and accelerators and increasing their adoption during delivery. The position ensures alignment with standards, frameworks, security, and business and technology strategy; serves as a technical liaison for customers and internal functional teams; and participates in Human-Centered Design workshops focused on modernization.

The position calls for extensive Salesforce platform and architecture experience, hands-on solution design and development, strong communication and independent problem-solving skills, and the ability to deliver Salesforce solutions for complex government services, digital workflows, and AI-enabled service operations. The listed projected annual salary range is $140,000 to $190,000. Steampunk states that salary depends on factors including location, contractual requirements, education, knowledge, skills, competencies, and experience. The company describes itself as a federal contracting Change Agent serving Homeland, Federal Civilian, Health, and DoD clients, and says its delivery methodology is Human-Centered.

Requirements

• 8+ years of industry or CRM experience, including 7+ years as an enterprise or platform architect.
• Bachelor’s degree in a related field.
• Proven ability to architect solutions independently and design software on the Force.com platform, with hands-on participation in building solutions for large implementations.
• Deep and extensive knowledge and experience with the Force.com technical platform, including Apex, triggers, Batch Apex, Visualforce, sophisticated Visualforce components, and the Chatter API, including integration.
• Experience with the Lightning Framework on Force.com, JavaScript frameworks, and enterprise design patterns.
• Self-motivated and focused on delivering outcomes; able to work independently and within a team.
• Strong written, verbal, and listening communication skills.
• Ability to articulate solutions and the rationale for design decisions.
• Ability to design and deliver Salesforce solutions using ecosystem capabilities such as Public Sector Solutions, OmniStudio, or Agentforce for complex government service delivery, digital workflows, and AI-enabled service operations.
• Strong background implementing solutions on the Salesforce Platform using core capabilities such as Service Cloud to support case management, workflow automation, and enterprise service delivery.

Nice To Haves

• Salesforce Platform Developer, Administrator, Experience Cloud, and/or Service Cloud certifications.
• Master’s degree in a related field.
• Certified Scrum Master or SAFe 5.0 or higher.

Responsibilities

• Provide technical consultation on product and solution capabilities based on customer business requirements.
• Create and present organization-wide roadmaps aligning customers’ technical and business needs with Salesforce solutions.
• Design and architect solutions and support development for large-scale customers.
• Validate solution components and provide solution walkthroughs with customers.
• Identify technical issues and risks and present alternatives to alleviate or resolve them.
• Drive innovation by creating or identifying reusable components, tools, and accelerators and increasing their adoption during delivery.
• Ensure alignment of standards, frameworks, and security with the overall business and technology strategy.
• Act as a technical liaison for customers and internal functional teams.
• Participate in modernization-focused Human-Centered Design workshops with business stakeholders.
• Partner with clients to deliver scalable, efficient solutions and mentor junior functional analysts.
• Support the Technical Architect in ensuring the solution satisfies business needs.
• Work alongside the Project Manager on risk and mitigation strategies and engage in challenging client conversations.

Benefits

• Additional Steampunk employee benefits are referenced, but not specified in the description.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior