Senior Salesforce Solution Architect

iSolved.AI

3d • Remote

About The Position

iSolved.AI is seeking a Senior Salesforce Solution Architect to lead one of its largest long-term client engagements. This is a functional architecture and delivery leadership role, rather than a standard business analyst or project manager position. The architect will shape the client’s Salesforce capability and direction while combining solution architecture with hands-on delivery, including user-story ownership and support for testing and UAT. The role also leads the iSolved team on the account, manages day-to-day stakeholder relationships, and may contribute to pursuits and solutioning for new work. The position is remote and US-based.

Requirements

• Deep Salesforce platform knowledge across Sales Cloud and/or Service Cloud.
• At least 8 years of Salesforce consulting or delivery experience, including solution architect and senior business analyst experience.
• Ability to move between architecture discussions and writing and grooming user stories.
• Strong executive presence and the ability to communicate credibly with senior client stakeholders.
• Confidence voicing opinions and holding ground on solution direction.
• Experience leading or overseeing a small delivery team.

Nice To Haves

• Pre-sales or solutioning experience.
• Salesforce Application Architect certification.
• Salesforce Business Analyst, Administrator, or Consultant certifications.
• Supply chain, logistics, or financial services industry experience.
• Experience working at a Salesforce consulting partner.

Responsibilities

• Act as the account’s lead functional Salesforce solution architect.
• Write and manage user stories as a senior business analyst, from requirements through acceptance.
• Support testing and UAT to ensure delivered solutions meet business needs.
• Own larger bodies of work end to end, partnering with the client’s internal project managers.
• Oversee the iSolved team on the account and help ensure team members are set up to succeed.
• Own day-to-day relationships with client stakeholders and iSolved leadership.
• Provide a point of view on capability direction, roadmap, and priorities, and push back when needed.
• Help with pursuits and solutioning for new work when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed