Salesforce Test Consultant

Infosys

1d

About The Position

The Salesforce Test Consultant will work in Infosys’s Communications, Media, and Technology unit, which supports digital transformation and growth for clients in telecommunications, media, and technology. In the assigned role of Technology Consultant 2, the consultant will contribute across the software development lifecycle, from requirements and design through development, testing, deployment support, and production issue resolution. The work includes Salesforce quality engineering and testing, test automation, collaboration with business and technical stakeholders, and maintaining documentation that supports delivery and knowledge sharing.

The role requires experience testing Salesforce Sales Cloud, Service Cloud, and Marketing Cloud, including automated testing using Selenium Java and the design of test automation frameworks. The consultant will define test strategies and plans, determine suitable cases for automation, maintain traceability between requirements and automation scripts, review execution results and defects, and support quality practices within Agile delivery and CI/CD environments. The position may require relocation and/or travel to the work or project location. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Requirements

• Experience in Salesforce testing and Quality Engineering.
• Experience with Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience with automated testing and test automation framework design.
• Experience in automated testing using Selenium Java.
• Experience defining test strategies, test plans, and test execution approaches.
• Experience with system testing, system integration testing, end-to-end testing, and automation testing.
• Experience defining automation standards and best practices.
• Experience conducting feasibility analysis to identify test cases for automation.
• Experience maintaining traceability between requirements and automation scripts.
• Experience reviewing test cases, automation scripts, execution results, and defects.
• Experience with Agile software development and testing methodologies.
• Experience with defect management, root cause analysis, and defect prevention activities.
• Experience with Git and CI/CD pipelines.
• Experience using JIRA and Azure DevOps.
• Experience collaborating with business users, development teams, and other stakeholders.
• Experience with test estimation, test reporting, and test completion activities.
• Bachelor’s degree or foreign equivalent from an accredited institution; three years of progressive specialty experience may be considered in lieu of each year of education.
• Must be authorized to work in the United States for any employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.
• The position may require relocation and/or travel to the work or project location.

Nice To Haves

• Experience across Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience in Salesforce Lightning.
• Experience in Salesforce DevOps and Salesforce Copado.
• Experience with Selenium, Copado CRT, JIRA, and Azure DevOps.
• Experience leading Salesforce test automation initiatives.
• Experience preparing automation effort estimates and test plans.
• Experience integrating automated testing with CI/CD pipelines.
• Experience guiding teams in automation script development and execution.
• Experience with customer-facing coordination and issue resolution.
• Experience with test governance, quality processes, and automation framework practices.

Responsibilities

• Contribute to requirements elicitation by documenting assigned parts of business requirements under guidance.
• Facilitate software application design discussions and document decisions for the technical team.
• Participate in coding and integrate features or updates into existing applications while maintaining system stability.
• Conduct code reviews, make codebase changes, and maintain code repositories.
• Implement test strategies, analyze results, and coordinate bug fixes to uphold software quality standards.
• Develop user training programs, documentation, and support frameworks for transitions to new applications.
• Participate in resolving production issues and recommend preventive strategies to improve system reliability.
• Maintain detailed records of code, testing techniques, and support activities.
• Define test strategies, test plans, and test execution approaches.
• Conduct system, system integration, end-to-end, and automation testing.
• Define automation standards and best practices, and assess the feasibility of automating test cases.
• Maintain traceability between requirements and automation scripts.
• Review test cases, automation scripts, execution results, and defects.
• Support defect management, root cause analysis, and defect prevention activities.
• Perform test estimation, test reporting, and test completion activities.
• Collaborate with business users, development teams, and other stakeholders.
• Guide teams in automation script development and execution and coordinate customer-facing issue resolution.

Benefits

• Medical, dental, vision, and life insurance.
• Long-term and short-term disability coverage.
• Health and dependent care reimbursement accounts.
• Accident, critical illness, hospital indemnity, and legal insurance.
• 401(k) plan and contributions dependent on salary level.
• Paid holidays and paid time off.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level