Salesforce Solution Engineer, RCA & RCB

NeuraFlash, Part of AccentureRemote - Canada (Alberta, British Columbia, Ontario Only), ON
Hybrid

About The Position

NeuraFlash, Part of Accenture, is a leader in AI, Amazon, and Salesforce innovation, creating intelligent solutions that integrate Salesforce Einstein, Service Cloud Voice, Amazon Connect, and Agentforce to revolutionize workflows and elevate customer experiences. They are a pioneer in generative AI and AI agents, recognized as Salesforce's #1 partner for Agentforce. This role is for a Senior Salesforce Revenue Cloud Advanced & Billing Solutions Engineer who will be a leader in the RCA/RCB and AI Sales Practice, driving pre-sales efforts, customer success, and technical excellence for Salesforce Revenue Cloud Advanced/Billing, Sales Cloud, and Agentforce autonomous AI agents. The position involves working closely with and reporting to the Senior Vice President of Solutions Engineering, leading the RCA/RCA solutions engineering practice, developing strategies, mentoring team members, and establishing best-in-class pre-sales processes. The role will drive go-to-market efforts, positioning the firm as a premier Revenue Cloud and Agentforce consulting partner, and organizing programs and guiding team members within the practice. This is an opportunity to make significant contributions by working with talented teammates, exciting customers, and partnering closely with core Sales Cloud and AI teams.

Requirements

  • 5+ years of experience selling, architecting, or implementing modern Quote-to-Cash or billing solutions, specifically Salesforce Revenue Cloud (CPQ & Subscription Management) or equivalent enterprise platforms (e.g., Conga, Oracle CPQ, Zuora).
  • 2+ years of Pre-Sales / Solutions Engineering experience, including leading discovery, designing complex architecture blueprints, and responding to technical RFPs/RFIs.
  • Proven expertise across Sales Cloud (Pipeline Management, Forecasting) and the underlying Core Salesforce platform architecture.
  • BS in Computer Science, Information Systems, Engineering, or a related technical/business field (or equivalent practical experience).
  • Expert understanding of modern revenue models, including usage-based billing, evergreen subscriptions, consumption structures, and unified revenue workflows.
  • Strong hands-on architectural knowledge of Salesforce Revenue Cloud, product catalogs, pricing engines, and API-led integration best practices with ERP systems (e.g., NetSuite, SAP).
  • Ability to quickly build bespoke demos to show customers the “Art of the Possible” within Revenue Cloud/Billing / AI Sales / B2B Commerce.
  • Solid understanding of Agentforce agent mechanics, including how autonomous AI agents leverage CRM data, orchestrate workflows, and interact securely with external APIs.
  • Exceptional customer-facing and storytelling skills—the ability to confidently translate complex financial and technical requirements into an elegant, high-impact executive demo.
  • Detail-oriented, collaborative team player who thrives in fast-paced, rapidly evolving AI-driven environments.
  • United States (Required) Work Authorization

Nice To Haves

  • Experience or deep familiarity with Agentforce (or Salesforce Einstein 1 Platform), including configuring prompt templates, actions, and autonomous guardrails for SDR/Sales use cases is highly preferred.

Responsibilities

  • Lead Revenue Cloud/Billing & AI Sales within the Solutions Engineering practice, developing strategies, mentoring team members, and establishing best-in-class pre-sales processes.
  • Drive go-to-market efforts by positioning the firm as a premier partner for modern Salesforce Revenue Cloud Advanced/Billing, Sales Cloud, and Agentforce autonomous AI deployments.
  • Lead deep-dive pre-sales discovery sessions, gather complex billing/monetization requirements, and deliver compelling, value-driven demonstrations showcasing modern Revenue Cloud capabilities (including Salesforce CPQ, Subscription Management, and multi-attribute pricing engines).
  • Architect and demonstrate comprehensive deal cycles that transcend core CPQ, incorporating Sales Cloud and Agentforce Sales/SDR agents to showcase how autonomous AI can automate pipeline generation, qualify leads, and streamline the entire quoting lifecycle.
  • Develop and deliver highly technical proposals, solution architectures, and Statements of Work (SOWs), ensuring scoping accuracy and market competitiveness.
  • Act as the technical liaison between sales, delivery, and product teams—streamlining customer sales responses, product improvements, and solution designs.
  • Support product innovation by providing real-world field feedback to Salesforce product managers regarding Revenue Cloud features, Sales Cloud enhancements, and Agentforce behavior.
  • Stay at the absolute forefront of Salesforce ecosystem innovations, product releases, and next-generation autonomous AI capabilities to drive creative solutions for our clients.

Benefits

  • Strong base salary
  • Performance incentives
  • Comprehensive enterprise benefits package
  • Continuous learning
  • Career acceleration
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