Salesforce Solution Architect

Masco • Carmel, IN

2d • $103,700 - $163,020 • Remote

About The Position

Delta Faucet Company is seeking a Salesforce Solution Architect to serve as the design authority for its Salesforce ecosystem within the Channel, Experience & Portfolio function of IT. This customer-side architecture role partners with business leaders to shape the platform according to the business roadmap, own its evolution over multiple years, and guide its direction beyond individual project implementations.

The Salesforce environment supports B2B, B2C and B2B2C channels, including wholesale distributors, trade professionals, retail partners, e-commerce and direct consumer service. It spans Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud and CPQ/Revenue Cloud, integrated with ERP, PIM/DAM and analytics platforms. The architect acts as a trusted advisor to business partners, establishes architectural direction, and holds internal and third-party delivery teams accountable to that direction.

The role owns solution design across Salesforce Clouds, translates business strategy into a multi-year architecture roadmap, advises on build-versus-buy-versus-configure decisions, and guides delivery teams without primarily performing hands-on development. It also oversees vendor solutions, maintains architecture documentation and governance standards, evaluates emerging capabilities such as Data Cloud and Agentforce, and uses prototypes or proof-of-concepts to reduce risk in significant design decisions.

In the first year, the architect is expected to document the current architecture, data model and integrations and identify technical-debt risks; become the recognized design authority for Channel & Experience initiatives; and publish a multi-year roadmap aligned with enterprise architecture standards while helping reduce custom code and rework. The position carries design authority from day one and a direct line to IT and business leadership.

Requirements

• At least 8 years of experience working with the Salesforce platform.
• At least 2 years as the accountable architect on at least two full-lifecycle, multi-cloud implementations.
• Demonstrated design ownership across at least three of Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud and CPQ/Revenue Cloud.
• Deep knowledge of data modeling, security and sharing architecture, declarative automation strategy, Lightning Experience and integration patterns, including REST/SOAP, event-driven integration and middleware.
• Technical fluency in cross-cloud integration, Apex, LWC and API development sufficient to review, challenge and govern developers’ work; hands-on coding is not the primary function.
• A track record of rejecting unnecessary customization and defending that position with business stakeholders and vendors.
• Ability to design solutions aligned with long-term business goals and enterprise architecture standards.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical and executive audiences.
• Bachelor’s degree or equivalent practical experience.
• Ability to execute responsibilities with limited oversight.

Nice To Haves

• Experience as an in-house Salesforce architect at a customer organization or consulting experience in a long-term client engagement.
• B2B, B2C or B2B2C commerce experience with distributor, dealer or trade-professional channel models.
• Manufacturing or consumer products industry background.
• Experience governing a systems integrator or managed-service partner, including reviewing SOW-driven deliverables.
• Practical exposure to generative or agentic AI on the Salesforce platform, including Agentforce, Einstein or Data Cloud-driven use cases; this is valued and can be developed on the job, and is not a screening requirement.
• Experience integrating Salesforce with ERP, PIM/DAM or enterprise analytics platforms.
• Architect-track certification; design ownership is valued more than credentials.
• Salesforce Certified Application Architect, System Architect or B2B/B2C Solution Architect certification.
• Salesforce Administrator, Advanced Administrator, Platform App Builder or Platform Developer I certification.

Responsibilities

• Own end-to-end solution design across multiple Salesforce Clouds, including object and data models, security and sharing, automation strategy, and integration patterns.
• Translate business strategy into a multi-year platform architecture roadmap; recommend and sequence build, buy or configure decisions.
• Advise Sales, Marketing, Customer Solutions and channel partners, constructively challenge requirements, and translate them into technical specifications.
• Guide internal and partner development teams on best practices, data modeling, automation and API integration; lead design reviews rather than perform hands-on build.
• Provide architectural oversight of third-party delivery partners and systems integrators; validate use of out-of-the-box functionality and hold partners accountable to industry best practices, security protocols and company standards.
• Maintain architecture artifacts and decision records, and establish and enforce standards that minimize technical debt.
• Evaluate new platform capabilities, including Data Cloud and generative or agentic AI such as Agentforce, and assess their value while protecting brand, privacy and governance standards.
• Use prototypes and proof-of-concepts, personally or through the team, to de-risk significant design decisions.
• Document current-state Salesforce architecture, data model and integration landscape, and identify technical-debt risks with remediation recommendations.
• Establish a published multi-year platform architecture roadmap aligned with enterprise architecture standards and help reduce custom code and release rework.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior