Salesforce Solution Architect

Pierce Washington • Mill Valley, CA

13d • Remote

About The Position

Pierce Washington is hiring an experienced functional Solution Architect for its Salesforce Practice, which delivers Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries. The position is 100% remote, with the company also describing full remote and hybrid options depending on location.

The role designs and delivers quote-to-cash (Q2C) automation using Salesforce Revenue Cloud, from process discovery through implementation. It works directly with clients to understand business needs, develop well-architected solutions, and guide Consultants and Developers through declarative configuration and custom development. The Solution Architect owns the solution during implementation and helps ensure project scope and outcomes remain on track.

Requirements

• At least 6 years of Salesforce industry experience in a consulting capacity working with Sales Cloud and/or Service Cloud.
• Proven understanding of the software development lifecycle.
• At least 3 years of hands-on Salesforce CPQ experience; CPQ experience is required.
• Experience as a Solution Architect or in a similar role on at least 4 quote-to-cash CPQ projects, each at least 6 months long and including ERP integrations.
• Complete understanding of data models, product and pricing master data management, and standard ERP integration reference architecture.
• Hands-on declarative configuration expertise with products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes.
• Working knowledge of custom development concepts including flows, Lightning components, Apex, triggers, and web services.
• Excellent client-facing written and oral communication skills.
• Active Salesforce certifications, or ability to obtain relevant certifications within the first several months after hire.
• Required Salesforce certifications: Administrator and CPQ Specialist.
• Experience with project management theories, practices, and methods, including Agile.
• Bachelor’s degree in business, computer science, or engineering.

Nice To Haves

• Hands-on Salesforce Billing experience.
• Salesforce Experience Cloud experience.
• Experience in the High Tech or Manufacturing industries.
• Preferred Salesforce credentials: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Platform App Builder, or MuleSoft Certified Developer.
• Experience with Visio, JIRA, Prodly, Copado, or similar tools.
• Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax.

Responsibilities

• Design and deliver Salesforce Revenue Cloud quote-to-cash automation solutions from discovery through implementation.
• Gather, synthesize, and translate client business requirements into well-architected solutions that follow Salesforce Revenue Cloud best practices and provide a strong user experience.
• Lead discovery workshops to define and document current- and future-state business processes and functional requirements.
• Lead high-level integration discussions and design workshops, and create current- and future-state architecture diagrams for business and technical stakeholders.
• Develop scalable and flexible solutions through architectural designs, prototypes, and proof-of-concepts, and demonstrate functionality to client stakeholders.
• Own the overall solution during implementation and ensure project scope and outcomes are on track.
• Conduct solution architecture reviews with project team members before design and development activities.
• Serve as functional lead and coach Consultants on declarative configuration and Developers on customizations, providing hands-on assistance when needed.
• Explain Salesforce Revenue Cloud capabilities, limitations, and best practices to clients.
• Present solution options and evaluate the pros and cons of declarative configuration, code, and customization.
• Prepare detailed level-of-effort estimates and explain solution feasibility, benefits, and risks.
• Stay current with Salesforce product and technical capabilities resulting from releases and acquisitions.
• Assist with interviewing candidates for the consulting practice.

Benefits

• Competitive compensation package.
• Health, vision, dental, life, and disability insurance.
• Flexible, collaborative work environment with a commitment to work-life balance.
• Opportunities for personal growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior