Salesforce Senior Administrator

TruDataRx•Franklin, TN

35d

About The Position

About TruDataRx TruDataRx, Inc. uses objective clinical data to help clients improve the clinical efficacy and reduce the costs of pharmacy benefits for its members. We are independent from all players in the pharmaceutical manufacturing and distribution industries, enabling us to best serve our clients. We value the following characteristics in our team members: Outward Mindset – foundation of our culture, which influences the right behaviors, that leads to results Entrepreneurial – the ability to get things done with resources you don’t control Humility – deep comfort in knowing when you don’t know and asking questions Collaboration – we always give benefit of doubt that each person has something to contribute Position Summary The Salesforce Senior Administrator will work with a team of cross-functional stakeholders (Operations, Account Management and Sales) and manage the technical aspects of the company's Salesforce solution, including custom code, APIs, automation, security, and other components. This individual needs to enjoy working collaboratively and creating repeatable, scalable solutions for a company experiencing continual growth.

Requirements

Demonstrated proficiency with Salesforce's declarative capabilities to prioritize configuration (flows, dynamic forms, validation rules, etc.) when possible vs. coding
Experience with Salesforce’s Apex programming language, SOQL, Visualforce, and Lightning Web Components
Experience leveraging REST API protocols to connect with external systems
Experience with telephony solutions and their integration with Salesforce
Experience with Salesforce alignment to artificial intelligence solutions
Familiarity with Salesforce software development lifecycle/change set deployment
Experience with dynamic document generation, electronic signature, data-quality/deduplication, and other relevant installed applications
Salesforce Administrator/Developer certification(s)
Four or more years of experience with Salesforce
College degree; equivalent hands-on experience will be considered
Or any equivalent combination of education and experience that demonstrates the ability to perform the essential functions of this position
Ability to work well with others in a collaborative environment
Ability to get things done with resources you don’t control
Willingness to admit you don’t know and ask for help
Exhibit constant curiosity and a drive to problem solve
Exhibit desire to learn and grow on a continuous basis

Responsibilities

Serve as a technology lead for Salesforce for the Company, internally and externally
Collaborate exceptionally well with internal and external stakeholders
Design and implement repeatable and scalable solutions
Work with data analytics team members to integrate Salesforce with source databases and data warehouse solutions
Implement and support integrations between Salesforce and other applications
Troubleshoot issues, identify root causes, resolve bugs and errors, and implement optimal solutions to resolve issues at the source
Follow Salesforce change control processes for both new functionality requests and environment management
Create and update Salesforce reports and dashboards
Manage Salesforce user access/security
Maintain system documentation for Salesforce, its integrations, and ongoing enhancements/updates
Perform other duties as assigned or required; occasional night and weekend work is required