Sr Salesforce Revenue Cloud Administrator (Remote)

GallagherRolling Meadows, IL
Remote

About The Position

The Senior Salesforce Revenue Cloud Administrator reports to the IT Director and is responsible for administering and enhancing Salesforce Revenue Cloud to support a Salesforce FSC for Insurance Broker system used for client, policy, claims, servicing, and relationship management within an Insurance Broker Management ecosystem. This role is expected to actively leverage AI-driven development and administration patterns (e.g., Copilot, prompt engineering, and intelligent automation) as a standard part of delivery to accelerate solution design, improve quality, and drive operational efficiency. This role can be fully remote/virtual/work from home and you can be based anywhere in the US.

Requirements

  • 6+ years of Salesforce administration experience in enterprise environments.
  • Experience with Revenue Cloud and Financial Services Cloud.
  • Demonstrated adoption of AI-driven delivery practices (Copilot, SF Vibes, prompt engineering).
  • Proficiency in Apex, Lightning Web Components (LWC), SOQL/SOSL, Flows, and OmniStudio (OmniScripts, FlexCards, Integration Procedures, Data Mappers).
  • Proven experience enforcing engineering standards: Trigger Actions Framework, WITH SECURITY_ENFORCED / User Mode DML, SLDS, accessibility, and proper error handling.
  • Strong SOQL/SOSL skills, including relationship queries, selectivity, and large-data-volume considerations.
  • Solid grasp of Salesforce security model: profiles, permission sets / permission set groups, sharing rules, OWD, FLS, CRUD, and User Mode DML.
  • Proven ability to apply AI to improve delivery speed, quality, and automation outcomes.
  • Strong Salesforce configuration expertise (Flows, security, data model).
  • Experience supporting integrations across enterprise platforms.
  • Strong analytical and problem-solving skills.
  • Certified Platform Developer 2
  • Certified System Administrator
  • Certified Revenue Cloud

Nice To Haves

  • Experience with Revenue Cloud components in transactional environments.
  • OmniStudio / Industries Common Core experience (OmniScript, FlexCard, Integration Procedures, Data Mappers).
  • Salesforce certifications: Sales Cloud, Service Cloud, JavaScript Developer I, and/or Application/System Architect.
  • Experience with AI capabilities within Salesforce ecosystem (Einstein, Prompt Builder, Data Cloud).
  • Exposure to accounts receivables, accounts payable, revenue recognition, trade accounting.
  • Integration experience with Vertex
  • Experience in insurance / financial services / healthcare / regulated industry with awareness of compliance requirements (SOC 2, HIPAA, PII).

Responsibilities

  • Lead the technical implementation, Administer and Configure, Salesforce solutions within Revenue Cloud.
  • Develop and maintain custom code (Apex, Lightning Web Components), integrations, and automation (Flows, Process Builder).
  • Build automation using Flows and orchestration, incorporating AI-assisted design and configuration patterns to improve speed, consistency, and maintainability.
  • Translate user stories and acceptance criteria into clean, testable, bulkified code that meets a 90%+ Apex test coverage bar (with meaningful assertions, not just coverage).
  • Leverage AI-enabled tools (Einstein, Copilot, prompt-driven workflows) to accelerate solution design and configuration, generate and refine automation logic and data structures, and improve troubleshooting and root cause analysis.
  • Configure and support OmniStudio components (OmniScripts, FlexCards, Data Mappers, Integration Procedures).
  • Partner with architects and developers to evaluate AI-assisted vs declarative vs custom development approaches.
  • Support integrations with external systems using enterprise integration patterns.
  • Participate in CI/CD and DevOps processes, leveraging automation and AI where applicable.
  • Troubleshoot production issues using logs, data analysis, and AI-assisted diagnostics.
  • Enforce strong data governance, security, and compliance practices.

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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