Salesforce Quality Assurance Tester

Cherokee Federal•United States,
•$120,000 - $130,000•Remote

About The Position

Cherokee Federal is seeking a Salesforce Quality Assurance Tester to support a federal financial regulatory environment. The role partners with government product and program leads to modernize and optimize Salesforce capabilities, including migration from Salesforce Classic to Lightning, requirements leadership, and delivery support across configuration, testing, and deployment. The position supports Salesforce releases and activities across sandboxes and production, including release readiness, deployment validation, and post-cutover stabilization. The role involves planning and executing functional, regression, integration, end-to-end, and user acceptance testing; testing Salesforce configuration, automation, integrations, and custom development; managing defects; and validating data integrity, migrations, and reports. QA practices and test coverage must support governance, auditability, and compliance expectations in a regulated environment. The position also prepares test summaries and quality updates and briefs government managers. This remote position is restricted to U.S. citizens and requires Public Trust eligibility. It is pending a contract award, and no offer will be extended before the applicable salary range is posted after award and funding determination. The stated estimated annual salary range is $120,000–$130,000, subject to qualifications, experience, and location.

Requirements

  • U.S. citizenship is required.
  • Must pass Cherokee Federal pre-employment qualifications.
  • Must be eligible for Public Trust.
  • Bachelor’s degree and a minimum of eight years of experience are listed as preferred qualifications, not basic qualifications.
  • Experience performing QA and testing in an Agile delivery environment, including test planning, test case development, and defect management.
  • Ability to design and execute test cases from user stories and acceptance criteria, including exception paths.
  • Hands-on experience testing Salesforce applications, including declarative configuration and Salesforce Flow.
  • Experience validating Apex, Lightning Web Components, and triggers, and performing backend validation using SOQL.
  • Experience testing Salesforce integrations with external systems such as MuleSoft and REST/SOAP APIs.
  • Experience with defect-tracking and test-management tools such as Jira, Azure DevOps, or TestRail.
  • Strong written and verbal communication skills, including ability to brief senior government stakeholders.
  • Ability to perform prolonged periods of sitting at a desk and working on a computer; occasional standing or moving about the office for extended periods may be required.

Nice To Haves

  • Bachelor’s degree, preferably in Computer Science, Information Science, Information Systems Management, Math, Statistics, Operations Research, or Engineering, and a minimum of eight years of experience.
  • Experience supporting Salesforce Classic to Lightning migration efforts.

Responsibilities

  • Design and execute functional, regression, end-to-end integration, and user acceptance testing scenarios for Salesforce work.
  • Develop, maintain, and execute test plans, test cases, and test scripts across Salesforce configuration, customization, and integration throughout the release lifecycle.
  • Log system defects, validate technical fixes, and confirm build items meet acceptance criteria before production release.
  • Partner with government leads and Product Owners to understand acceptance criteria, clarify testing scope, and confirm release timing for enhancement requests.
  • Validate Salesforce declarative configuration and automation, including record-triggered, screen, and scheduled Flows, approvals, validation rules, page layouts, and Lightning App Builder.
  • Track defects through resolution using tools such as Jira or Azure DevOps, documenting reproduction steps, severity, and expected versus actual results.
  • Verify data integrity, migrations, and reporting and dashboard accuracy, including exception paths and operational reporting needs.
  • Ensure QA practices and test coverage are scalable, maintainable, and aligned with governance, auditability, and compliance expectations.
  • Present oral and written briefings to government managers and produce test summaries, defect reports, and quality status updates.
  • Test custom development, including Apex, Lightning Web Components, and triggers, and perform backend validation using SOQL as needed.
  • Support Salesforce Public Sector Solutions activities, including release readiness, deployment validation across sandboxes and production, and post-cutover stabilization.

Benefits

  • Up to a 6% 401(k) company match.
  • Paid time off.
  • Medical, dental, and vision insurance, plus prescription drug coverage.
  • Basic life and AD&D insurance, with supplemental life options.
  • Short-term and long-term disability coverage.
  • Paid holidays.
  • Employee Assistance Program (EAP).
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
  • Professional development, training, and certification support.
  • Voluntary accident, critical illness, and identity theft protection benefits.
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