Salesforce Quality Assurance Analyst

Booz Allen Hamilton • McLean, VA

3d • $77,600 - $176,000

About The Position

The Salesforce Quality Assurance Analyst tests software systems to ensure functionality, reliability, and a smooth user experience. Working with a varied team evaluating systems for national defense, the analyst develops and implements test plans based on functional specifications. The role uses requirements analysis to identify and resolve problems, track quality assurance standards, evaluate system performance, document results, and communicate defects to development teams. Testing may include performance, accessibility, usability, user acceptance, and testing-process improvement. The position supports systems solutions intended to protect critical infrastructure.

Requirements

• Experience testing Salesforce applications, including Sales Cloud, Service Cloud, or custom configurations.
• Experience documenting defects, tracking resolution, and validating fixes with developers and business stakeholders.
• Experience with Agile delivery and QA tools such as Jira, Salesforce testing tools, or automated test platforms.
• Ability to develop and execute test plans, test cases, and regression testing for releases and enhancements.
• Secret clearance.
• High school diploma or GED.

Nice To Haves

• Experience with automated testing tools such as Selenium, Provar, or Copado.
• Experience with API and integration testing using tools such as Postman.
• Experience supporting Salesforce implementations for federal or other regulated customers.
• Salesforce Administrator, Platform App Builder, or Platform Developer certification.

Responsibilities

• Develop and implement test plans based on functional specifications.
• Develop and execute test plans, test cases, and regression testing for releases and enhancements.
• Analyze requirements and identify problem resolutions and system deficiencies.
• Track quality assurance standards and observe system performance.
• Document testing results and defects, communicate defects to developers, and validate fixes with developers and business stakeholders.
• Conduct testing that may include performance, accessibility, usability, and user acceptance testing.
• Contribute to testing-process improvement.

Benefits

• Health, life, and disability benefits.
• Financial and retirement benefits.
• Paid leave.
• Professional development.
• Tuition assistance.
• Work-life programs.
• Dependent care.
• Recognition awards for exceptional performance and demonstration of company values.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED