Salesforce Quality Assurance Analyst

Booz Allen Hamilton • McLean, VA

2d • $77,600 - $176,000 • Hybrid

About The Position

Booz Allen is seeking an experienced quality assurance analyst to test Salesforce applications and help ensure released systems are functional, reliable, and intuitive. The analyst will work with a varied team evaluating developed systems for national defense and will develop and implement test plans based on functional specifications. The role includes analyzing requirements, identifying and resolving problems, monitoring quality assurance standards, documenting results, and communicating defects to development teams for resolution. Testing may include performance, accessibility, usability, user acceptance, and process improvement. The work supports systems solutions that protect critical infrastructure.

Requirements

• Experience testing Salesforce applications, including Sales Cloud, Service Cloud, or custom configurations.
• Experience documenting defects, tracking resolution, and validating fixes with developers and business stakeholders.
• Experience with Agile delivery and QA tools such as Jira, Salesforce testing tools, or automated test platforms.
• Ability to develop and execute test plans, test cases, and regression testing for releases and enhancements.
• Secret clearance is required.
• High school diploma or GED.

Nice To Haves

• Experience with automated testing tools such as Selenium, Provar, or Copado.
• Experience with API and integration testing using tools such as Postman.
• Experience supporting Salesforce implementations for federal or other regulated customers.
• Salesforce Administrator, Platform App Builder, or Platform Developer certification.

Responsibilities

• Develop and implement test plans based on functional specifications.
• Develop and execute test plans, test cases, and regression testing for releases and enhancements.
• Analyze requirements and identify problem resolutions.
• Track quality assurance standards and observe system performance.
• Document test results and defects, track their resolution, and validate fixes with developers and business stakeholders.
• Conduct performance, accessibility, usability, and user acceptance testing.
• Contribute to testing process improvement.

Benefits

• Health, life, and disability benefits.
• Financial and retirement benefits.
• Paid leave.
• Professional development.
• Tuition assistance.
• Work-life programs.
• Dependent care.
• Recognition awards for exceptional performance and demonstration of company values.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED